Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By Klara
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

Great

Dear Klara,

Thank you for your kind words. We're pleased to hear you enjoyed your stay. We appreciate your suggestion about adding more dessert options and will consider it for the future. We look forward to welcoming you back.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

it was good

Dear rodriguez,

Thank you for your feedback. We're glad to hear you had a good stay. We appreciate your input regarding the air conditioner and will take it into consideration for future improvements. We hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (31/07/2024)
Date of experience: 07/2024

Pleasant, clean and friendly but small room.

Dear Cruwys,

Thank you for your feedback. We're glad to hear you found our hotel pleasant, clean, and friendly. We appreciate your suggestion regarding the hot food options and will keep this in mind for future improvements.

Best regards,
Szonja Sárándi
Front Office Manager
By Cristina
Reviewed: 2 years ago (30/07/2024)
Date of experience: 07/2024

En general buena

Dear Cristina,

Thank you for your feedback. We're glad to hear you had an overall good experience. We appreciate your suggestions regarding the bathtubs and breakfast area, and will take them into consideration for future improvements.

Best regards,
Szonja Sárándi
Front Office Manager
By Steffensen
Reviewed: 2 years ago (29/07/2024)
Date of experience: 07/2024

Very clean room, good breakfast - high value for money

Dear Steffensen,

Thank you for your kind words! We're delighted to hear that you enjoyed the cleanliness of the room and the breakfast. It's great to know you found good value in your stay.

We look forward to welcoming you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
By savaş
Reviewed: 2 years ago (28/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear savaş,

Thank you for your feedback regarding your stay. We appreciate your comments about the room and the breakfast area. We strive to provide a comfortable experience for all our guests. We hope to welcome you back in the future for a more enjoyable stay.

Best wishes,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (28/07/2024)
Date of experience: 07/2024

Positiva

Dear Ortega Flores,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Darja Katajeva
Reviewed: 2 years ago (26/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Darja Katajeva,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Steve Fejos
Reviewed: 2 years ago (24/07/2024)
Date of experience: 07/2024

It was a small Boutique style Hotel in a great location. Reception staff were wonderful, welcoming and friendly.

Dear Steve Fejos,

Thank you so much for your kind words!

We're delighted to hear that you enjoyed our boutique hotel's location and that our reception team made you feel welcomed and comfortable.

It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another wonderful stay in the future!

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (24/07/2024)
Date of experience: 07/2024

Guest has not commented on review

Dear Aparicio,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
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