Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 8,004 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (27/06/2024)
Date of experience: 06/2024

Super miejsce, czyste pokoje, dobre śniadanie. Brak parkingu.

Dear Panasewicz,

Thank you for taking the time to share your feedback with us.

We are glad to hear that you enjoyed your stay and found our rooms clean and breakfast satisfactory.
Regarding parking, we regret any inconvenience caused.
While we do not have our own parking facilities, we are happy to assist guests in finding nearby parking options.

We hope to welcome you back to our hotel in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Santy Annick
Reviewed: 2 years ago (27/06/2024)
Date of experience: 06/2024

Goed hotel, vriendelijk onthaal aan de receptie !

Dear Santy Annick,

Thank you for your positive feedback and for choosing to stay with us.

We are delighted to hear that you had a good experience and that our reception team provided you with a friendly welcome.

We look forward to welcoming you back to our hotel in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Elena
Reviewed: 2 years ago (26/06/2024)
Date of experience: 06/2024

Good

Dear Elena,

Thank you for your review.

We are glad to hear that you had a good experience during your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Ioanna
Reviewed: 2 years ago (26/06/2024)
Date of experience: 06/2024

Perfect location at the center of Budapest. We were very satisfied by the room. Highly recommend it!

Dear Ioanna,

Thank you for your glowing review!

We're thrilled to hear that you found our hotel's location in the center of Budapest to be perfect and that you were satisfied with your room.
Your recommendation means a lot to us, and we appreciate your kind words.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Dorian Prem
Front Office Supervisor
By José Alfonso
Reviewed: 2 years ago (26/06/2024)
Date of experience: 06/2024

Muy cómoda, todo lo necesario de un hotel urbano y excelente ubicación.

Dear José Alfonso,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our hotel very comfortable and equipped with everything needed for an urban stay.
We appreciate your positive feedback about our excellent location.
It's always rewarding to know that our guests appreciate our convenient setting.

We look forward to welcoming you back on your next visit to Budapest.

Best regards,
Dorian Prem
Front Office Supervisor
By andreino
Reviewed: 2 years ago (25/06/2024)
Date of experience: 06/2024

Piacevole anche perchè l'albergo è centralissimo

Dear Andreino,

Thank you for your review.

We are delighted that you had a pleasant stay and appreciated our central location.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Ilonka Foster
Reviewed: 2 years ago (24/06/2024)
Date of experience: 06/2024

The location was very good and we would stay there again. The elevator was delayed in the morning due to cleaning staff using it and this caused us some stress trying to get to our taxi.

Dear Ilonka Foster,

Thank you for your feedback.

We're pleased to hear that you enjoyed our convenient location and would choose to stay with us again.
Your comment about the elevator usage has been noted and we will look into ways to improve this aspect of our service.

We look forward to welcoming you back on your next visit.

Best regards,
Dorian Prem
Front Office Supervisor
By Jacob
Reviewed: 2 years ago (24/06/2024)
Date of experience: 06/2024

Good

Dear Jacob,

Thank you for your review.

We are glad to hear that you had a good experience during your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Andrew
Reviewed: 2 years ago (24/06/2024)
Date of experience: 06/2024

We enjoyed our time at the Promenade.

Dear Andrew,

Thank you for sharing your positive feedback.

We are delighted to hear that you enjoyed your time at the Promenade.

We hope to welcome you back soon for another pleasant stay.

Best regards,
Dorian Prem
Front Office Supervisor
By Wendy
Reviewed: 2 years ago (24/06/2024)
Date of experience: 06/2024

A reasonably priced central city hotel. Only one potential problem for older or disabled persons would be the high step into the high bath needed to use the shower. Otherwise very good.

Dear Wendy,

Thank you for your review.

We're pleased to hear you found our hotel reasonably priced and well-located in the city center.

We appreciate your feedback regarding the high step into the bath.
Your comments are valuable to us, and we will certainly consider them as we continually strive to improve our facilities.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
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