Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By Mary Gorman
Reviewed: 2 years ago (21/06/2024)
Date of experience: 06/2024

Great location easy check in lovely clean rooms with comfortable beds friendly staff the only problem we had was that we booked 2 rooms and the other room was near the lift and it was noisy and disturbed their sleep

Dear Mary Gorman,

Thank you for sharing your feedback.

We are delighted to hear that you enjoyed our great location, easy check-in process, clean rooms, comfortable beds, and friendly staff.
We appreciate your comments regarding the noise near the lift and will take them into consideration for future improvements.

We hope to have the pleasure of welcoming you back on your next visit.

Best regards,
Dorian Prem
Front Office Supervisor
By Sigal
Reviewed: 2 years ago (20/06/2024)
Date of experience: 06/2024

Ok

Dear Sigal,

Thank you for your feedback.

We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Derya
Reviewed: 2 years ago (20/06/2024)
Date of experience: 06/2024

It was lovely. Thanx

Dear Derya,

Thank you for your lovely review!

We're delighted to hear that you enjoyed your stay.

We hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (20/06/2024)
Date of experience: 06/2024

The hotel has a great location and staff!

Dear Pinzon Rovira,

Thank you for your kind review!

We're thrilled to hear that you appreciated our great location and staff.
Your feedback is highly valued.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (20/06/2024)
Date of experience: 06/2024

Guest has not commented on review

Dear Jovanov,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (17/06/2024)
Date of experience: 06/2024

Kiváló helyen fekszik, könnyű a megközelítés,közel a parkoló, rugalmasak, megfelelő ár-érték.

Dear György -Tóth,

Thank you for your positive feedback and for highlighting our excellent location and accessibility.

We're pleased to hear that you found our hotel convenient and a good value for your stay.

Should your travels bring you back this way, we would be delighted to welcome you again.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (15/06/2024)
Date of experience: 06/2024

Guest has not commented on review

Dear Stuchlik,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Konstantin
Reviewed: 2 years ago (13/06/2024)
Date of experience: 06/2024

Excellent

Dear Konstantin,

Thank you for your excellent review!

We're thrilled to hear that you had a wonderful experience with us.

If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Maria
Reviewed: 2 years ago (13/06/2024)
Date of experience: 03/2024

El personal muy amable y nos ayudaron en todo,las camas muy cómodas,el tamaño de la habitación (triple)muy espaciosa,todo limpio.El desayuno bien.

Dear Maria,

Thank you for your positive review and for choosing to stay with us.

We're delighted to hear that you found our staff very friendly and helpful, enjoyed the comfortable beds, spacious triple room, cleanliness, and the good breakfast.

Your feedback is truly appreciated and will serve as encouragement to our team.

We look forward to welcoming you back for another enjoyable stay in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Ethel
Reviewed: 2 years ago (13/06/2024)
Date of experience: 06/2024

Muy satisfactoria. Excelente ubicación.Desayuno muy completo.

Dear Ethel,

Thank you for taking the time to share your experience with us.

We are pleased to hear that you found your stay very satisfactory, appreciated our excellent location, and enjoyed our very complete breakfast.
Your kind words are truly appreciated and will be shared with our team.

We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Best regards,
Dorian Prem
Front Office Supervisor
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