Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 8,001 reviews across 10 portals
:
By PeWa
Reviewed: 2 years ago (01/06/2024)
Date of experience: 05/2024

Super Hotel, mitten in der City, alles zu Fuß erreichbar

Dear PeWa,

Thank you for your wonderful feedback.

We're delighted to hear that you enjoyed your stay at our hotel and found our location to be convenient for exploring the city on foot.

We strive to provide a comfortable and convenient experience for all our guests, and we're pleased that you had a great time with us.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
Dorian Prem
Front Office Supervisor
By Joelle JOSEPH
Reviewed: 2 years ago (30/05/2024)
Date of experience: 05/2024

Très bon séjour dans cet hôtel calme et bien placé géographiquement !

Dear Joelle JOSEPH,

Thank you for sharing your feedback with us.

We're delighted to hear that you had a very good stay at our quiet and well-located hotel.
Your satisfaction is our priority, and we're glad that you found our location convenient for your needs.

We hope to welcome you back for another pleasant stay in the future!

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (29/05/2024)
Date of experience: 05/2024

Good value for money. Great location

Dear Mullens,

Thank you for your positive review and for choosing to stay with us.

We are pleased to hear that you found our hotel to offer good value for money and enjoyed our great location.

We hope you had a comfortable stay and were able to make the most of our convenient location in Budapest.

If your travels bring you back to the city, we would love to welcome you again at our hotel.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (27/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Dear Meling,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (27/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Dear Heemstra,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Anouk
Reviewed: 2 years ago (25/05/2024)
Date of experience: 05/2024

We had a very nice experience. The beds were good, air conditioning worked well, there was enough closet space for clothes and bathroom was a nice size. We did hear some noise from the drainpipe when it was raining and could hear other rooms sometimes.

Dear Anouk,

Thank you for sharing your experience with us.

We're delighted to hear that you found our beds comfortable, the air conditioning effective, and appreciated the ample closet space in your room.
Your feedback regarding the noise from the drainpipe and from other rooms is duly noted and will be considered for future improvements.

If there's anything else we can do to enhance your next stay, please feel free to let us know.

We look forward to welcoming you back for another pleasant experience.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (24/05/2024)
Date of experience: 05/2024

Good, easy check in, very clean room.

Dear Thoms,

Thank you for taking the time to share your feedback.

We're pleased to hear that you found our check-in process easy and that you enjoyed a clean room during your stay.

If there's anything else we can assist you with in the future, please don't hesitate to let us know.

We look forward to welcoming you back to our hotel.

Best regards,
Dorian Prem
Front Office Supervisor
By Giulia
Reviewed: 2 years ago (24/05/2024)
Date of experience: 05/2024

Perfetto, posizione eccellente e buon servizio, tutti cordiali

Dear Giulia,

Thank you for sharing your experience with us.

We're delighted to hear that you had a perfect stay and enjoyed our excellent location and friendly service.

We appreciate your kind words and look forward to welcoming you back on your next visit to Budapest.

Best regards,
Dorian Prem
Front Office Supervisor
By Ardian
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Everything was perfect only my room was in sixth floor and had no view and natural light also a noise from elevator was a little annoying and need more light in room and toilet. Everything else was perfect and we enjoyed.

Dear Adrian,

Thank you for your review and for choosing to stay with us.

We're pleased to hear that you found everything to be perfect overall and that you enjoyed your time here.

We appreciate your feedback regarding the room location and amenities.
Your comments are valuable to us as we strive to enhance our guests' experience.

We look forward to welcoming you back for another enjoyable stay.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Very good

Dear Garcia Gorjon,

Thank you for your feedback.

We're glad to hear that you had a very good experience during your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
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