Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,934 reviews across 10 portals
:
By Claudia Macedo
Reviewed: 2 years ago (08/05/2024)
Date of experience: 05/2024

Guest has not commented on review

Dear Claudia Macedo,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Federica
Reviewed: 2 years ago (07/05/2024)
Date of experience: 05/2024

Ottimo. Tornerei sicuramente

Dear Federica,

Thank you for your fantastic review.

We're thrilled to hear that you found your stay optimal and that you would definitely return.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (04/05/2024)
Date of experience: 05/2024

Super Lage in der Innenstadt

Dear Meier,

Thank you for your review.

We're thrilled to hear that you enjoyed our great location in the city center.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Fornt Office Supervisor
No Public Name
Reviewed: 2 years ago (04/05/2024)
Date of experience: 05/2024

Nice as I loved the location

Dear Arolkar,

Thank you for your kind review.

We're delighted to hear that you loved our location and had a nice stay.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (02/05/2024)
Date of experience: 04/2024

Very good, the staff was very helpfull. Much appreciated.

Dear Garrido lopez,

Thank you for your kind words! We are thrilled to hear that you found our staff to be very helpful. Your appreciation means a lot to us.

We hope to have the pleasure of welcoming you back soon.

Best regards,
Sárándi Szonja
Front Office Manager
No Public Name
Reviewed: 2 years ago (01/05/2024)
Date of experience: 04/2024

Very good

Dear Hurn,

Thank you for your positive feedback! We are delighted to hear that you had a very good experience during your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (01/05/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Caruso,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Susana
Reviewed: 2 years ago (29/04/2024)
Date of experience: 04/2024

No geral, a experiencia foi boa. A localização do Hotel é perfeita, o staff é, na generalidade simpático e prestável(em especial a senhora que esteve durante a semana no pequeno almoço, muito querida e sempre com um sorriso e dois rapazes da recepção. Fiquei no quarto 506 e foi complicado dormir depois das 7 horas porque o quarto está mesmo por baixo da sala do pequeno almoço, ouvi as cadeiras a arrastar e talheres a caírem no chão, por isso deveriam colocar algumas protecções nas pernas das cadeiras. As corinas black out que estão no quarto deviam estar mais junto das janelas, por a luz entre pelas laterais mal amanhece.

Dear Susana,

Thank you for sharing your experience with us.

We're pleased to hear that you found our hotel's location perfect and that our staff, especially the breakfast attendant and the receptionists, were friendly and helpful.
We apologize for the noise disturbance you experienced in your room, particularly in the morning during breakfast service.
We appreciate your suggestion about putting protection on the legs of the chairs to minimize noise.
Additionally, we will look into ways to improve the window coverings to block out light more effectively.

Your feedback is valuable to us, and we will take it into consideration to enhance the experience for our guests.

We hope to have the opportunity to welcome you back in the future for an even better stay.

Best regards,
Dorian Prem
Front Office Supervisor
By Vigdis
Reviewed: 2 years ago (27/04/2024)
Date of experience: 04/2024

Veldig bra.

Dear Vigdis,

Thank you for your positive feedback.

We're delighted to hear that you had a very good experience during your stay with us.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Lukas
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

Perfect stay -
Close to city center

Dear Lukas,

Thank you for sharing your feedback.

We're glad to hear that you enjoyed your stay with us and found our location convenient.

We hope to have the pleasure of welcoming you back on your next visit to the city.

Best regards,
Dorian Prem
Front Office Supervisor
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