Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By K
Reviewed: 2 years ago (13/04/2024)
Date of experience: 04/2024

This second time - bad. The first time was ok.

Dear K,

Thank you for taking the time to share your feedback with us.

We're sorry to hear that your recent experience did not meet your expectations.
We appreciate your loyalty and would like to understand more about what happened during your stay.

If you could provide us with additional details, we'll do our best to address any concerns and ensure a better experience in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Olgert Jaupaj
Reviewed: 2 years ago (13/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Olgert Jaupaj,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (13/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Hens,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Lera
Reviewed: 2 years ago (12/04/2024)
Date of experience: 04/2024

Very cool

Dear Lera,

Thank you for your positive feedback!

We're glad to hear that you had a cool experience during your stay with us.
If there's anything else we can do to make your next visit even better, please feel free to let us know.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Pintér Lajos
Reviewed: 2 years ago (12/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Pintér Lajos,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Ferdi
Reviewed: 2 years ago (12/04/2024)
Date of experience: 04/2024

Generally good but the actually room was as you said and as you know

Dear Ferdi,

Thank you for your feedback.

We're glad to hear that you found your overall experience positive.
If you have any specific concerns about your room or if there's anything else we can assist you with, please don't hesitate to let us know.

We're here to ensure your stay meets your expectations.

Best regards,
Dorian Prem
Front Office Supervisor
By David Gregory
Reviewed: 2 years ago (10/04/2024)
Date of experience: 04/2024

Overall good stay.

Dear David Gregory,

Thank you for sharing your feedback with us.

We're pleased to hear that you had a good overall stay.
If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know.

We appreciate your nice words and hope to welcome you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Ranjeet Kumar
Reviewed: 2 years ago (10/04/2024)
Date of experience: 04/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (08/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Karatzidou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (07/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Pramstraller,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
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