Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (30/03/2024)
Date of experience: 03/2024

Very good location. Friendly staff.

Dear Ostrovskaya,

Thank you for your positive feedback regarding our location and staff.

We're delighted to hear that you had a pleasant experience.
If there's anything else we can assist you with during your stay, please feel free to reach out to us.

We appreciate your feedback and hope to welcome you back again soon.

Best regards,
Dorian Prem
Front Office Supervisor
By M and W DSouza
Reviewed: 2 years ago (29/03/2024)
Date of experience: 03/2024

Excellent location and friendly front office staff.

Dear M and W DSouza,

Thank you for your kind words about our excellent location and friendly front office staff.
We're delighted to hear that you enjoyed your stay with us.

If you ever find yourself back in the area, we'd love to welcome you again.

Best regards,
Dorian Prem
Front Office Supervisor
By Ileana
Reviewed: 2 years ago (27/03/2024)
Date of experience: 03/2024

Piacevole ed il punto forte è la posizione centrale.

Dear Ileana,

Thank you for your positive feedback regarding our central location.
We're delighted to hear that you found your stay pleasant.

We hope to welcome you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Sergio
Reviewed: 2 years ago (26/03/2024)
Date of experience: 03/2024

Meraviglioso

Dear Sergio,

Thank you for your kind words!
We're delighted to hear that you found your stay marvelous.

If you have any future travel plans to Budapest, we would be honored to welcome you back.

Best regards,
Dorian Prem
Front Office Supervisor
By Alex and Irina
Reviewed: 2 years ago (23/03/2024)
Date of experience: 03/2024

Amazing location, very clean, very good breakfast.
Room has a few minor shortcomings that will be corrected with time.

Dear Alex and Irina,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you enjoyed our amazing location, cleanliness, and breakfast offerings.

Your feedback regarding the room's minor shortcomings is appreciated, and we assure you that we are continuously working to improve and address any issues.

We look forward to welcoming you back for another enjoyable stay.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (20/03/2024)
Date of experience: 03/2024

A szoba elég pici volt, de 1 éjszakára tökéletes. Tiszta is volt. Viszont a mosdóból nagyon kellemetlen szag jött vissza. Ezt esetleg javíthatnák. 304-es szoba.

Dear Szigeti Csilla,

Thank you for sharing your feedback with us.
We're pleased to hear that you found the room suitable for your one-night stay and that it met your cleanliness expectations.

We apologize for any inconvenience caused by the unpleasant smell emanating from the bathroom.
Your feedback is valuable, and we will address this issue promptly to ensure a more comfortable experience for our future guests.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By Duygu
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

Kindly staff, good location

Dear Duygu,

Thank you for your positive feedback!
We're delighted to hear that you found our staff to be kind and our location convenient.

We hope to have the pleasure of welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
By IOANNA PANOUTSAKOPOULOU
Reviewed: 2 years ago (19/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear IOANNA PANOUTSAKOPOULOU,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By DIL TERRERO
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

Guest has not commented on review

Dear DIL TERRERO,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (18/03/2024)
Date of experience: 03/2024

It was good

Dear Eraslan,

Thank you for your feedback.
We are pleased to hear that you had a good experience during your stay.
If you have any further comments or suggestions, please feel free to share them with us.

We hope to welcome you back again soon.

Best regards,
Dorian Prem
Front Office Supervisor
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