Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,892 reviews across 15 portals
:
No Public Name
Reviewed: 2 years ago (27/10/2023)
Date of experience: 10/2023

Very pleasant stay.

Dear Alberti,

Thank you for sharing your feedback.
We're glad to hear that you had a very pleasant stay.

We look forward to hosting you again in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (26/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Grzegorek,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian
Front Office Supervisor
By Sabrina
Reviewed: 2 years ago (26/10/2023)
Date of experience: 10/2023

Ottimo

Dear Sabrina Scaparra,

Thank you for your concise and positive feedback.
We're pleased to hear that your experience was most favorable.


We look forward to welcoming you back for another great stay.

Best regards,
Dorian
Front Office Supervisor
By José Ángel
Reviewed: 2 years ago (24/10/2023)
Date of experience: 10/2023

El hotel es moderno, está bien situado muy céntrico, las instalaciones están bien conservadas, la habitación y los baños estaban limpios. El desayuno variado y abundante. El personal correcto y destaco por su profesionalidad y disposición la señorita de la recepción por la noche. Lo recomiendo.

Dear José Ángel Hernandez de Dios,

Thank you for your positive review.
We're delighted to hear that you enjoyed our modern facilities, central location, and the cleanliness of our rooms and bathrooms.
It's wonderful that you found our breakfast varied and plentiful.
Your recognition of our staff's professionalism is greatly appreciated.

We appreciate your recommendation and hope to welcome you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Not sure maybe, D8 has a nice..
Reviewed: 2 years ago (24/10/2023)
Date of experience: 10/2023

It was good but depressing with no lobby, bar and some food sold, soda, snacks, etc. I asked and a hot water pot was given, to make tea and i appreciate this

Dear Zakharoff,

Thank you for taking the time to share your experience.
We're glad to hear that you appreciated the hot water pot for tea.

We appreciate your feedback we'll certainly take this into consideration for future improvements.

We hope to have the pleasure of hosting you again in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (23/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Westlund,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
By Sergi
Reviewed: 2 years ago (23/10/2023)
Date of experience: 10/2023

Atención de recepción muy correcta.
Desayuno bueno y suficiente, para empezar el día con energía.
Ubicación perfecta, en la calle Váci u 22 una de las calles más transitadas y peatonal.
La habitación cómoda, pero nos tocó con vistas a un patio interior, la próxima vez miraré de indicarlo
El baño amplio aunque la bañera era un poco alta y costaba salir y entrar.
Calidad precio: 8
Cuando vuelva a Budapest volveré al Promenade.

Dear Sergi,

Thank you for taking the time to share your experience with us.
We're pleased to hear that you appreciated our reception service, the convenient location, and the breakfast offerings.

Your comments about the room and bathroom are duly noted.

We look forward to welcoming you back to Promenade on your next visit to Budapest.

Best regards,
Szonja
Front Office Manager
No Public Name
Reviewed: 2 years ago (23/10/2023)
Date of experience: 10/2023

Guest has not commented on review

Dear Sapci,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
By Galley
Reviewed: 2 years ago (20/10/2023)
Date of experience: 10/2023

Helpful and polite staff. Nothing too much trouble. Easy to approach

Dear Galley,

Thank you for your kind words.
We are delighted to hear that our staff was able to assist you during your stay.

We hope to welcome you back again soon.

Best regards,
Szonja
Front Office Manager
No Public Name
Reviewed: 2 years ago (20/10/2023)
Date of experience: 10/2023

Hotel je lokacijski izuzetno pozicioniran i cenovno pristupačan. U kupatilu nedostaju hemijska sredstva:šampon i gel za tuširanje, pored balzama za kosu koji postoji

Dear Novakovic,

Thank you for your feedback.
We appreciate your insights and will consider your suggestions for improving our bathroom amenities.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
Front Office Manager
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