Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,988 reviews across 10 portals
:
By Denise
Reviewed: 3 years ago (18/01/2024)
Date of experience: 01/2024

Everythibg was awesome and the staff were really helpful and friendly

Dear Denise,

Thank you for your kind words and for choosing to stay with us.

We're thrilled to hear that you had an awesome experience and found our staff to be helpful and friendly.

Your satisfaction is our priority, and we hope to welcome you back again soon.

Best regards,
Dorian Prem
Fornt Office Supervisor
By Fabiana Prado
Reviewed: 3 years ago (17/01/2024)
Date of experience: 01/2024

Estábamos muy contentos porque el hotel es muy céntrico, silencioso y a un precio asequible: el problema vino la última noche cuando alguien a las 2am, se equivocaría de habitación supongo, entro en la nuestra. Y la pregunta es cómo su llave pudo abrir nuestra habitación cuando eso no debe suceder? El error me parece grave porque llegan a entrar y no estamos y sufrimos un robo, el hotel no se haría responsable

Dear Fabiana Prado,

Thank you for sharing your feedback with us.

We appreciate your compliments regarding our central location and affordability.

We apologize for any inconvenience caused by the incident you experienced. Rest assured, we take security very seriously, and we will investigate this matter to ensure such occurrences are avoided in the future.

We hope to have the opportunity to welcome you back again in our hotel.

Best regards,
Dorian
Front Office Supervisor
By Attia
Reviewed: 3 years ago (16/01/2024)
Date of experience: 01/2024

Nagyon pozitív megítélésem. A belvárosban van a hotel, mégis csendes. A dolgozok nagyon segítőkészek, a takarítótől a recepciósig. Nagyon köszönöm az ott töltött napokat

Dear Attila,

Thank you for taking the time to share your positive review.

We're delighted to hear that you enjoyed your stay with us and found our location convenient and our staff helpful.

It was a pleasure hosting you, and we look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Anna
Reviewed: 3 years ago (16/01/2024)
Date of experience: 01/2024

La posizione è ottima, l’hotel è in una delle strade principali del centro per cui è ben collegato con i mezzi di trasporto ed è possibile raggiungere a piedi alcune delle principali attrazioni. Le camere sono molto pulite e dotate di tutto il materiale occorrente per il soggiorno. Qualche mancanza vi è sulla colazione.

Dear Anna,

Thank you for sharing your feedback with us.

We're delighted to hear that you appreciated our excellent location and the cleanliness of our rooms.
Your comments regarding breakfast will be taken into consideration for future improvements.

We hope to have the opportunity to welcome you back again soon.

Best regards,
Dorian
Front Office Supervisor
By Emanuela
Reviewed: 3 years ago (14/01/2024)
Date of experience: 01/2024

Molto piacevole

Dear Emanuela Raffone,

Thank you for your kind feedback!

We're thrilled to hear that you had a pleasant stay with us.
If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

We hope to have the opportunity to welcome you back in the future for a more comfortable stay.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (14/01/2024)
Date of experience: 01/2024

Guest has not commented on review

Dear Miltiadakou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian
Front Office Supervisor
By Andrea
Reviewed: 3 years ago (11/01/2024)
Date of experience: 01/2024

Buono

Dear Andrea Tiburzi,

Thank you for your feedback.
We're pleased to hear that you had a good experience during your stay.

If there's anything specific you enjoyed or any suggestions you have for us, we'd love to hear them.

We hope to have the opportunity to welcome you back again soon.

Best regards,
Dorian
Front Office Supervisor
By Stelios
Reviewed: 3 years ago (11/01/2024)
Date of experience: 01/2024

Great

Dear Stelios Manolis,

Thank you for your positive feedback!
We're delighted to hear that you had a great experience during your stay with us.

If you have any further comments or suggestions, please feel free to share them with us.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (10/01/2024)
Date of experience: 01/2024

Guest has not commented on review

Dear Chen,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (09/01/2024)
Date of experience: 01/2024

Egy kellemes hétvégét töltöttünk el a hotelben. Mindennel meg voltunk elégedve. A személyzet végig barátságos és segítőkész volt. A szoba, fürdő kellően tiszta és tágas, az ágy pedig rendkívül kényelmes. A reggeli bőséges és finom volt. A hotel elhelyezkedése kiváló, a főbb látnivalókat könnyen és gyorsan el lehet érni. Legközelebb is szívesen térnék vissza. Mindenkinek bátran ajánlom!

Dear Sporcic Dean,

Thank you for sharing your positive experience with us!

We're delighted to hear that you had a pleasant weekend stay at our hotel and that everything met your expectations. It's wonderful to know that you found our staff friendly and helpful, and that you enjoyed the cleanliness, comfort, and spaciousness of your room and bathroom.

We're glad you appreciated our plentiful and delicious breakfast offerings.

Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to the area!

Best regards,
Dorian
Front Office Supervisor
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