Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,892 reviews across 15 portals
:
No Public Name
Reviewed: 3 years ago (01/10/2023)
Date of experience: 09/2023

It's was nice place ana lovely service
Thank u for everything 🫶🏾

Dear Atiya,

Thank you for your kind words and for choosing to stay with us.
We're delighted to hear that you had a nice experience and appreciated our service.

Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
By Juan
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Very good

Dear Juan,

Thank you for taking the time to leave a review.
We're pleased to hear that you had a very good experience during your stay with us.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
Front Office Manager
By Blanca
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Estupenda.
El personal muy amable.
La ubicación inmejorable.
Muy limpio.
El único inconveniente la altura de la bañera.

Dear Blanca,

Thank you for your great review.
We're pleased to hear that you found our staff very friendly, our location unbeatable, and our hotel very clean.

We appreciate your feedback and will take it into consideration for future improvements.

We hope to have the pleasure of hosting you again in the future.

Best regards,
Szonja
Front Office Manager
By Sonya
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

Excellent location, wonderful hotel. Amazing staff. Highly recommend.

Dear Sonya,

Thank you for your fantastic review and kind words.
We're delighted to hear that you enjoyed our excellent location, hotel, and the service provided by our amazing staff.

We appreciate your recommendation and look forward to welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
By Leslie
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

Excellent front desk staff

Dear Leslie,

Thank you for your kind words about our front desk staff.
We greatly appreciate your feedback and are pleased to hear that you had a positive experience.

We look forward to welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
By Kerry
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Great location and clean room.

Dear Kerry,

Thank you for taking the time to share your feedback.
We're delighted to hear that you enjoyed our great location and found your room to be clean.

Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

Best regards,
Szonja
Front Office Manager
By Dumas
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Perfect

Dear Dumas,

Thank you for your kind feedback! We're thrilled to hear that your experience was perfect.

We aim to provide the best possible service, and your satisfaction is our greatest reward.

We look forward to welcoming you back for another excellent stay in the future.

Best regards,
Szonja
Front Office Manager
By M
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Fantastic stay, lovely staff

Dear Smith,

Thank you for your kind words! We're delighted to hear that you had a fantastic stay with us and that you found our staff lovely.

Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.

Best regards,
Szonja
Front Office Manager
No Public Name
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

Very friendly hotel staff and absolutely terrific location in the heart of the city!

Dear Christensson,

Thank you for taking the time to leave such a positive review.
We're delighted to hear that you found our staff friendly and our central location added value to your stay.

If you plan another visit to the city, we look forward to welcoming you back.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Logan,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
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