Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,931 reviews across 10 portals
:
By Apostolos
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

Our stay was very nice. The hotel is very clean. The breakfast was also very mice. The location is very central in the most famous street of the city and very near to most of the highlights. The reception was very helpful and very polite. That was made us a very nice impression. They have booked even our cruise tickets for us. Thank you very much and continue on this way!

Dear Apostolos Elekides,

Thank you for your lovely feedback!
We're delighted to hear that you had a very nice stay with us and that you found our hotel clean, with a delicious breakfast.
It's wonderful to know that our central location and helpful, polite reception team made a positive impression on you. We're glad we could assist with booking your cruise tickets.

Thank you for your kind words of encouragement, and we look forward to welcoming you back in the future!

Best regards,
Dorian
Front Office Supervisor
By Gabriella
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

Gentilezza dalla personale. In centro di Budapest vicinissimo tutto da vedere.

Dear Gabriella,

Thank you for your kind feedback!
We're delighted to hear that you appreciated the kindness of our staff and found our hotel conveniently located in the center of Budapest.
We hope you had a wonderful time exploring the city's attractions.

We look forward to hosting you again in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (05/01/2024)
Date of experience: 01/2024

Guest has not commented on review

Dear Gosek,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Location perfetta, personale alla reception eccellente, ma con qualche riserva sulle camere e la colazione

Dear Paolo Caputo,

Thank you for sharing your feedback with us.
We're pleased to hear that you found our location perfect and our reception staff excellent.
Your comments about the rooms and breakfast are noted.

We appreciate your input and hope to welcome you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Brian
Reviewed: 3 years ago (02/01/2024)
Date of experience: 01/2024

Very pleasant

Dear Brian,

Thank you for sharing your feedback.
We're delighted to hear that your stay was very pleasant.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Petros Panidis
Reviewed: 3 years ago (02/01/2024)
Date of experience: 12/2023

Guest has not commented on review

Dear Petros Panidis,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
No Public Name
Reviewed: 3 years ago (01/01/2024)
Date of experience: 12/2023

Tutto perfetto!

Dear Diniz,

Thank you for your positive feedback!
We're delighted to hear that everything was perfect during your stay.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Francesco Dall'Aglio
Reviewed: 3 years ago (30/12/2023)
Date of experience: 12/2023

Ci siamo trovati benissimo. La struttura è nuova e molt ben tenuta, le camere sono confortevoli e molto pulite, la posizione è eccellente, lo staff cordiale ed efficiente

Dear Francesco Dall'Aglio,

Thank you for taking the time to share your positive experience.

We're delighted to hear that you had a great time and found our new and well-maintained structure, comfortable and clean rooms, excellent location, and friendly and efficient staff to your satisfaction.

We appreciate your kind words and hope to host you again in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (30/12/2023)
Date of experience: 12/2023

Almost perfect! The staff from the reception to housekeeping were all so helpful!

Dear Koo,

Thank you for your positive feedback.
We're delighted to hear that our staff, from reception to housekeeping, was helpful during your stay.

We appreciate your kind words and look forward to welcoming you again.

Best regards,
Dorian
Front Office Supervisor
By Tracey
Reviewed: 3 years ago (28/12/2023)
Date of experience: 12/2023

Lovely hotel right in the center. Staff was very nice and helpful.

I meant to tell the front desk person that the shower head rail thing needs to be tightened in room 107. When we turned the shower on, water went everywhere because the rail holder was not tight enough for the power of the water.

Dear Tracey,

Thank you for sharing your positive experience with us.
We're delighted to hear that you found our hotel lovely and appreciated the nice and helpful staff.

Your comment about the shower head rail in room 107 is noted, and we appreciate your feedback.

We look forward to the possibility of hosting you again in the future.

Best regards,
Dorian
Front Office Supervisor
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