Puerto Antilla Grand Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 28,557 reviews across 10 portals
:
No Public Name
Family
50-59 years
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

Muito boa. Recomendo sem hesitação. Localização, piscina, restaurante e simpatia e profissionalismo são top.

By Marta Marques
Family
30-39 years
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

A estadia foi razoável, a piscina estava limpa e isso foi ótimo.

No Public Name
Family
60-69 years
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

The infrastructure is nice and well maintained. However the service needs improvement. Unfortunately I did not fell the staff to be very nice or helpful. The treatment of the rooms could be improved. Often we had to request towells (were taken away but not replaced, shower gel, etc).

No Public Name
Couple
60-69 years
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

La experiencia ha sido muy satisfactoria en general.

No Public Name
Couple
40-49 years
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

Even though we enjoyed our stay, there are elements that let the hotel down. Conflicting information regarding the EV chargers was one. Paying or not to park as well as for the charging was the main issue. I've never been asked to pay for parking as well as to charge before. I found this to be quite shocking. I found that the pool hours were quite short, meaning there was limited time that it could be enjoyed. The hotel didn't seem to be advertised as a kids hotel, but it felt that way when we arrived. We were there for a couples holiday, so the sheer quantity of children there was a disappointment. Also the age old issue of people leaving their "stuff" on the sun loungers all day while they go and do other things was frustrating. We arrived to the pool area several times to find we had to sit on the floor.

No Public Name
Couple
70-79 years
Reviewed: 6 months ago (17/06/2025)
Date of experience: 06/2025

Buena en general, excepto las cenas en la que la calidad no era buena en especial la plancha.

No Public Name
Family
30-39 years
Reviewed: 6 months ago (17/06/2025)
Date of experience: 06/2025

Muito boa, excepto o restaurante pela hora de jantar. Em outros anos há opções de comida na parte oposta à grelha, como as comidas temáticas, o que faz com que as pessoas se dispersem. Como, na semana em que estivemos, não houve muitas opções, a filha para os grelhados estava muito grande.

By Ana
Friends
40-49 years
Reviewed: 7 months ago (16/06/2025)
Date of experience: 06/2025

Uma óptima experiência, pela segunda vez e a repetir, sem dúvida.

No Public Name
Friends
60-69 years
Reviewed: 7 months ago (16/06/2025)
Date of experience: 06/2025

Muy bien en lo referente a personal e instalaciones. Y suspenso en cuanto a la comida.

No Public Name
Friends
40-49 years
Reviewed: 7 months ago (16/06/2025)
Date of experience: 06/2025

Foi uma experiência muito positiva, só se lamenta a falta de wifi nos quartos.

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