Residence Les Cimes hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 940 reviews across 5 portals
:
By BENHAIM CHAVES
Leisure travelers
20-29 years
Reviewed: 8 years ago (11/02/2018)
Date of experience: 02/2018

Globalement bonne expérience, situation proche des pistes et local à ski grand et tout confort
espace piscine bien agréable malgrès deux jours de piscine froide.
certains vacanciers ne respectent pas les règles pour la piscine comme par exemple ne pas sauter ( surtout les adultes)
dans l'appartement certains ustensils de cuisines sont médiocres ( comme l égoutoire à salade et l'économe, il manque un couteau coupant) four très bien et lave vaisselle aussi
Nous avons loué une fois un appareil à raclette ... les poilons completement abimés....
nous avons signifié qu'une personne supplémentaire viendrait deux jours dans la semaine nous avons donc payés les taxes de séjour supplémentaires ce qui est normal mais nous n'avons jamais eu de viennoiserie en supplément...

By pesce
Leisure travelers
30-39 years
Reviewed: 8 years ago (11/02/2018)
Date of experience: 02/2018

un accueil parfait, des services adaptés et une qualité de prestation très appréciable. bravo à toute l'équipe.

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (05/02/2018)
Date of experience: 02/2018

Très agréable et personnel très accueillant.

No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (05/02/2018)
Date of experience: 02/2018

Muy buena. Muy r comendable

By DESSOUROUX-AERTS
Leisure travelers
60-69 years
Reviewed: 8 years ago (03/02/2018)
Date of experience: 01/2018

APPARTEMENT TRES CONFORTABLE ET STATION TRES AGREABLE (FAMILIALE)

By MACE
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/01/2018)
Date of experience: 01/2018

Nous avons passé d’excellentes vacances en famille dans ce bel appartement.

By Castello
Leisure travelers
60-69 years
Reviewed: 8 years ago (29/01/2018)
Date of experience: 01/2018

Globalement tout était parfait belles prestations
Le service petit déjeuner le matin très agreable

By Dan
Leisure travelers
30-39 years
Reviewed: 8 years ago (28/01/2018)
Date of experience: 01/2018

We had a lovely stay thanks to the lovely staff.

The location is the best of any in the village and the apartments are very cosy with a nice wellness complex for apres ski (assuming you are OK with heavily chlorinated water).

In summary, the only issues are the very tight parking situation (spaces are far too small for SUV drivers - we parked outdoors for half the stay), the boot lockers heating being on limited time which became a very real problem as I had to go before bed and then again upon waking to turn on the boot warmers... not great when conditions are wet!, the lack of cleaning on offer was a problem for us as we stayed for 13 days and had to spend too much time worrying about cleaning (something you shouldn't be concerned about in a 5 star context), lack of entertainment in the room for international visitors will be a turn off for non-French visitors as there is no DVD or sound system to allow for alternative entertainment.

While it seems that is a long list of issues, there is a long list of very good things about the Residences that make it one of the good ones in La Clusaz - definitely in the top 10 places in the village.

By Tim Spirit
Leisure travelers
50-59 years
Reviewed: 8 years ago (24/01/2018)
Date of experience: 01/2018

The apt was lovely and Arnaud and Charles, Stephane ? very helpful. Arnaud helped me replace the AD BLUE for the car which was an excellent service. Some questions raised about the SKI BOUTIQUE shop ski hire. The equipment maybe good but they need a little wake up call on customer satisfaction and as you recommended them to us to go there please pass on my comments. They will know what I am talking about but the news will go round quickly. The appt was absolutely lovely but if I were to make a recommendation there should be more provision for drying wet ski clothes. The sole bathroom radiator was inadequate.

By Thierry Way
Business
20-29 years
Reviewed: 8 years ago (22/01/2018)
Date of experience: 01/2018

Amazing - However, the wifi is extremely bad.

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