By Carmel Cantwell
Alone
40-49 years
Reviewed:
3 years ago
(08/01/2024)
Date of experience:
01/2024
By Luis
Couple
60-69 years
Reviewed:
3 years ago
(07/01/2024)
Date of experience:
01/2024
By Dantin
Alone
50-59 years
Reviewed:
3 years ago
(06/01/2024)
Date of experience:
12/2023
No Public Name
Couple
<20 years
Reviewed:
3 years ago
(06/01/2024)
Date of experience:
01/2024
No Public Name
Alone
20-29 years
Reviewed:
3 years ago
(06/01/2024)
Date of experience:
01/2024
By sainson
Couple
40-49 years
Reviewed:
3 years ago
(06/01/2024)
Date of experience:
12/2023
By Ratel
Alone
30-39 years
Reviewed:
3 years ago
(05/01/2024)
Date of experience:
01/2024
No Public Name
Family
40-49 years
Reviewed:
3 years ago
(05/01/2024)
Date of experience:
12/2023
By Victor
Alone
40-49 years
Reviewed:
3 years ago
(04/01/2024)
Date of experience:
01/2024
By Juan
Couple
50-59 years
Reviewed:
3 years ago
(04/01/2024)
Date of experience:
12/2023
Terrible experience. I am hard of hearing with nearly full loss in left ear and l9ss in right ear. I was speaking to my husband on phone. Manager came over and told me turn down. Very embarrassing situation. Tried to contact hotel via email and they stop responding to me. Terrible place and Terrible management and staff
We sincerely regret this situation, which occurred as follows.
You were in the breakfast room, on the speaker phone, which bothered our other guests, and the manager kindly asked you to lower the volume a little. Because in France, it's polite to keep the volume of your telephone conversations and video calls low in a public place, out of respect for others.
At no point did you mention your disability, as we could have offered you a more secluded place to make your call in peace and quiet.
We apologize for the misunderstanding, but your comments are completely defamatory and we have reported your behavior to Booking.com, as it was disproportionate towards our team.
Best regards,
Vanessa, Service Qualité