Residhotel Galerie Tatry hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 5,629 reviews
:
By Guerin
Family
40-49 years
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Avoir plus d'hygiène dans les chambres et les nombres de serviettes adéquat aux personnes présentes dans le logement

No Public Name
Friends
20-29 years
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Non rapport qualité/prix

By Robert
Family
30-39 years
Reviewed: 3 years ago (04/01/2024)
Date of experience: 01/2024

Agréable, assez d'espace ,conviviale a refaiire

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 12/2023

Muy negativa.
El recepcionista que nos recibió nos asignó una habitacion equivocada que suponemos no podia dar a ningun cliente por estar en muy mal estado, muy deteriorada, sin calefacción, con las persianas rotas, microondas sucio y roto, el grifo de la cocina suelto, la bañera embozada, somier roto con las lamas por el suelo, ollas con restos de leche, armario de la cocina roto, todo sucio…….. indescriptible.
Al ser pasadas las 22’30 h ya no habia nadie en recepcion y no pudimos solicitar cambio de habitación hasta la mañana siguiente (que logicamente fué y con el reembolso del importe de la fatidica noche).
También nos “obsequiaron” con un desayuno que preferiria no haber aceptado puesto que desayuno mucho mejor con los productos que yo suelo llevar conmigo cuando viajo. El desayuno “obsequiado” era tremendamente malo, insuficiente y carente de servicio

Dear Guest,

We regret all these dysfunctions, but we also regret your comment whereas the necessary was done on the spot, n commercial gesture was granted to you without concern by the director.
As far as the parking lot is concerned, it's clearly stated that it's public, so it's not up to us to monitor it.
As for the breakfast service, it is important to report any shortcomings on the spot, as we have pastries, lactose-free milk, gluten-free plain, etc....
Please note that an emergency number is posted at reception; our receptionist on call could have found a solution if you had contacted her.
The training of our staff is ongoing, and we will of course do everything necessary to improve our welcome.

We hope to welcome you again, and to make your stay even more enjoyable.

Best regards,
Vanessa,
By Annie
Couple
40-49 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 12/2023

Agréable,paisible,et sécurisant

By Remoissenet
Alone
60-69 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

Satisfaite dans l'ensemble, car globalement, plutôt calme, ce qui est très important pour moi. Un petit effort pour le séjour serait pas mal.

By Grandovec
Alone
60-69 years
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

Rien a dire c est parfait. La qualité est au dessus de la hauteur du prix

No Public Name
Family
30-39 years
Reviewed: 3 years ago (02/01/2024)
Date of experience: 12/2023

Hôtel avec un bon rapport qualité-prix proche du centre-ville. Un appartement spacieux et confortable. Cependant le nettoyage des vitres n'est pas une option.

By barreteau
Family
50-59 years
Reviewed: 3 years ago (01/01/2024)
Date of experience: 12/2023

Bien situé, emplacement parking gratuit, appartement familial avec chambre séparé, tarif avantageux mais globalement plutôt ensemble vieillissant

By Amaia
Friends
20-29 years
Reviewed: 3 years ago (31/12/2023)
Date of experience: 12/2023

Apartamento pequeño pero suficiente para pasar una noche o cortas estancias.

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