Residhotel Galerie Tatry hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 5,396 reviews
:
No Public Name
Family
40-49 years
Reviewed: 3 years ago (02/08/2022)
Date of experience: 07/2022

Bonne expérience bonne localisation appartement confortable

By Delphine
Couple
50-59 years
Reviewed: 3 years ago (02/08/2022)
Date of experience: 07/2022

Très bien situé . Centre ville à 5min en tram.
Parking gratuit.

By Xie
Friends
20-29 years
Reviewed: 3 years ago (02/08/2022)
Date of experience: 07/2022

Ok cest bien
Merci beaucoup

No Public Name
Family
30-39 years
Reviewed: 3 years ago (02/08/2022)
Date of experience: 07/2022

Nous avons apprécié notre nuit au Resid'Hotel, le rapport qualité/prix est top.
Nous avons bien dormis, l'appartement est agréable.

No Public Name
Family
40-49 years
Reviewed: 3 years ago (01/08/2022)
Date of experience: 07/2022

Tres pratique pour se rendre dans le centre-ville. Le tram est à moins de 100 mètres.

By tchen
Friends
40-49 years
Reviewed: 3 years ago (01/08/2022)
Date of experience: 07/2022

Vous ne méritez pas les 3 étoiles. On se croirait chez les pauvres ! Je regrette davoir séjourné ici

Cher client, Nous avons à coeur de satisfaire tous nos clients et nous regrettons que vous ayez été visiblement déçu de votre séjour. Nous peinons toutefois à comprendre ce commentaire, très réducteur sur le fond comme sur la forme, pourriez vous joindre notre service client afin de nous expliquer ce qui motive un tel commentaire, puisque vous n'avez à aucun moment pendant votre séjour contacté la réception pour nous faire part de votre mécontentement.
Bien cordialement,
Karine / Service Qualité
By Roberta
Family
40-49 years
Reviewed: 3 years ago (31/07/2022)
Date of experience: 07/2022

Non mi è piaciuto. La camera sporca ed inadeguata rispetto a quello che avevo chiesto non mi permette una recensione positiva, soprattutto con dei bambini

Dear Roberta, You had a disappointed stay and we are sorry about that, as our aim is to have happy clients. Check in time is 3pm, you arrived à 1pm and because the room you were supposed to have was not ready, we changed your room to another room so you didn't have to wait. This room was not prepared to be occupied by 4 persons, explaining why the sofa bed was not done with the sheets and you didn't have enough towels. We apologize for that, the change was initially done to bring you satisfaction. In regards to the cleanliness you should have told us immediately, we would have send our housekeeping staff back to the room. We hope you will give us another chance if you come back in Bordeaux.
Best regards
Karine / Quality Department
By Xim cano
Couple
50-59 years
Reviewed: 3 years ago (29/07/2022)
Date of experience: 07/2022

Tres content d avoir le train à coté

By Laura
Friends
50-59 years
Reviewed: 3 years ago (29/07/2022)
Date of experience: 07/2022

Buena, sin grandes pretensiones.

No Public Name
Couple
40-49 years
Reviewed: 3 years ago (29/07/2022)
Date of experience: 07/2022

La experiemcia Ha sido Normal

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