ResidHotel Grand Avignon hotel logohotel logo
Public Reviews Score
85%

"Very satisfied"

Based on 3,863 reviews
:
No Public Name
Family
50-59 years
Reviewed: 3 years ago (14/09/2023)
Date of experience: 09/2023

EL ALOJAMIENTO ES MUY TRANQUILO, HABITACIONES MUY AMPLIAS Y COMODAS, COCINA EQUIPADA, CAMAS MUY GRANDES. EL UNICO PROBLEMA ES QUE SOLICITAMOS HABITACIONES CONTIGUAS CUANDO HICIMOS LA RESERVA Y NO HICIERON NI CASO, NI SIQUIERA LO TENIAN APUNTADO EN LA RESERVA. LO PEDIMOS PORQUE VIAJAMOS CON NUESTROS TRES HIJOS, CON LO CUAL ES MUY INCOMODO ESTAR EN EDIFICIOS SEPARADOS.

Dear customer,

We would like to thank you for your feedback and apologise for the incident. It is possible that our residence was fully booked that evening and that we were unable to accommodate your request.
We apologise for any inconvenience caused.
We hope you enjoyed your stay with us.

We look forward to welcoming you back to Residhotel.

Yours sincerely
Marie-Sarah, Quality Department
By Vittoz jean
Friends
70-79 years
Reviewed: 3 years ago (12/09/2023)
Date of experience: 09/2023

De très bons espaces, personnels très efficaces et agréables

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (12/09/2023)
Date of experience: 09/2023

Sicuramente positivo per le cose espresse sopra

By Qin Pang
Group
50-59 years
Reviewed: 3 years ago (12/09/2023)
Date of experience: 09/2023

Très bon accueil et bon emplacement pour un séjour golfique

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (10/09/2023)
Date of experience: 09/2023

établissement agréable à conseiller

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (10/09/2023)
Date of experience: 09/2023

No ha gustado el apartamento, el chico español q estaba en recepción nos ha tratado de lujo, atento e informando de nuestras necesidades en todo momento, pero los apartamentos están sucios y eso no es difícil de corregir.

Dear customer,

We are sorry to read that the cleaning did not live up to your expectations. Please be assured that our reception is at your entire disposal. We could, for example, have offered you another room.

We hope to have the pleasure of welcoming you back to Residhotel.

Yours sincerely
Marie-Sarah, Quality Department
No Public Name
Business
30-39 years
Reviewed: 3 years ago (10/09/2023)
Date of experience: 09/2023

Très bien, très calme, la literie excellente lés appartements sont grands mais il manque des éléments de base pour cuisiner (par exemple pas de poêle), le wifi pas très bon, et la déco un peu vieillotte.

By Marzia Bertocchi
Family
50-59 years
Reviewed: 3 years ago (09/09/2023)
Date of experience: 09/2023

Non c'è stato perché siamo scappati dopo aver visto l'appartamento ed abbiamo passato la notte in un'altra struttura!

Dear customer,

We are sorry to read that you did not enjoy our residence. We would like you to know that your feedback in no way reflects the quality of our usual services.
We do our best to offer you the highest level of service.
We invite you to contact our customer service department to find out more about your reasons for leaving.

Yours sincerely
Marie-Sarah, Quality Department
By Orengo
Couple
60-69 years
Reviewed: 3 years ago (09/09/2023)
Date of experience: 09/2023

Bon rapport qualité prix

No Public Name
Couple
40-49 years
Reviewed: 3 years ago (08/09/2023)
Date of experience: 09/2023

bon séjour. calme et avec un bon rapport qualité prix. il manque juste peut être un peu d vaisselle

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