Residhotel Grenette hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 2,481 reviews
:
By Annette
Family
40-49 years
Reviewed: 7 years ago (30/08/2019)
Date of experience: 08/2019

Great location, the apartment was a bit old and tired though quite spacious and the bed was comfortable. The breakfast so so, not to much choice. Overall we had a good stay there.

Dear Annette,
We are glad you had a pleasant stay with us and we thank you for writing a review.
Please give us any suggestion you have about our breakfast offer in order to help us improve !
We hope to welcome you again.
Laetitia, Quality Department
By maecker
Business
40-49 years
Reviewed: 7 years ago (29/08/2019)
Date of experience: 08/2019

Bon rapport qualité prix excepté le bruit dans la chambre ( surtout la VMC)

Cher client,
Nous vous remercions de nous avoir fait part de votre avis et nous sommes heureux si vous avez passé un agréable séjour parmi nous et si vous avez apprécié nos équipes.
Nous prenons note de vos commentaires concernant le bruit afin de faire intervenir les équipes compétentes, et espérons que vous n'avez pas été trop dérangé.
Au plaisir de vous accueillir de nouveau.
Laetitia, Service Qualité
By Dario
Couple
50-59 years
Reviewed: 7 years ago (28/08/2019)
Date of experience: 08/2019

La tranquillità nonostante il centro città ,lo spazio della camera peccato il non parcheggio (posti esauriti)

Dear Dario,
We thank you so much for this excellent grade, it is always a pleasure to read such comments !
We hope to welcome you again.
Laetitia, Quality Department
No Public Name
Family
50-59 years
Reviewed: 7 years ago (28/08/2019)
Date of experience: 08/2019

HOTEL BIEN SITUADO PERO CON SERVICIOS DEFICIENTES E HIGIENE DEFICIENTE DE LA HABITACION. LES ACONSEJO MEJOREN EL SISTEMA DE CHEK-IN.

Dear guest,
We thank you for leaving your opinion and your suggestions. We are glad to read you were generally satisfied with your stay and you liked our location in the city center of Grenoble.
We take not of your comment regarding check-in. We have reported this to our reception team in order to take necessary action to prevent this from occurring again.
We are sorry if our cleaning services were not sufficient. Please note this does not reflect our usual quality standards, and do not hesitate to inform us while you are with us so that we can request a cleaning team for you.
Hoping to welcome you again.
Laetitia, Quality Department
No Public Name
Friends
60-69 years
Reviewed: 7 years ago (25/08/2019)
Date of experience: 08/2019

Un accueil professionnel et une hôtesse sympathique.

By nicola
Couple
60-69 years
Reviewed: 7 years ago (25/08/2019)
Date of experience: 08/2019

Séjour confortable grâce à la qualité de cet hébergement.

Cher Nicola,
Un grand merci de toute l'équipe pour cette superbe note !
A bientôt chez Residhotel.
Laetitia, Service Qualité
No Public Name
Alone
50-59 years
Reviewed: 7 years ago (25/08/2019)
Date of experience: 08/2019

Hôtel bien situé, propre, cependant pas de garage disponible.

No Public Name
Family
20-29 years
Reviewed: 7 years ago (24/08/2019)
Date of experience: 08/2019

Rien à signaler. Tout s'est très bien passé. Lit confortable - climatisation fonctionnelle - chambre calme.

By Stefania Cangi
Alone
40-49 years
Reviewed: 7 years ago (24/08/2019)
Date of experience: 08/2019

Avrei corretto qualche particolare ma in generale perfetto per le mie esigenze. Perfetto anche per una donna che viaggia da sola.

No Public Name
Family
70-79 years
Reviewed: 7 years ago (24/08/2019)
Date of experience: 08/2019

Agréable mais il manquait des sacs poubelles supplémentaires

Cher client,
Nous vous remercions pour votre avis et pour cette belle note !
Nous prenons note de votre remarque et espérons vous revoir chez Residhotel.
Laetitia, Service Qualité
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