Residhotel Grenette hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 2,481 reviews
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (22/02/2018)
Date of experience: 02/2018

Bonne experience, bon petit déjeuner

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (20/02/2018)
Date of experience: 02/2018

L’excellente localisation nous a permis de profiter à plein du centre ancien de Grenoble sans être loin de la gare. Nous avons apprécié de pouvoir prendre notre petit déjeuner dans la chambre de façon autonome.

No Public Name
Business
50-59 years
Reviewed: 9 years ago (20/02/2018)
Date of experience: 02/2018

Séjour reposant et agréable.

No Public Name
Business
50-59 years
Reviewed: 9 years ago (20/02/2018)
Date of experience: 02/2018

Très bien de localisation et accès au ville

No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/02/2018)
Date of experience: 02/2018

There was a problem with noise in the room because of ceiling fan. It broke my mind! Room 07! Fix it!

No Public Name
Business
50-59 years
Reviewed: 9 years ago (17/02/2018)
Date of experience: 02/2018

Très agréable, la résidence est située dans l'hypercentre. Logement propre et bien équipé

By Skand001
Leisure travelers
40-49 years
Reviewed: 9 years ago (15/02/2018)
Date of experience: 02/2018

Tout était parfait pour ce bref passage ...bravo pour le service du personnel

No Public Name
Business
40-49 years
Reviewed: 9 years ago (11/02/2018)
Date of experience: 02/2018

The lady on reception is the reason we will not come back to the hotel. We were a party of 9 people and we all feel the same.

Dear client,
We would like to thank you for the time you have taken to share your experience.
Our goal is to make the stay of our clients as pleasant as possible and your comments are very important to us.
You have not been satisfied with your stay in our establishment in spite of the fact that you liked our spacious apartment and we sincerely regret it.
Please accept our apologies regarding the attitude of the receptionist. We usually have excellent feedback from our customers, and we assure you that your experience does not reflect the usual quality of service of our residence. This incident has been reported to the reception team in order to prevent them from occurring again.
We hope we will have the pleasure to welcome you again for a better experience.
Yours sincerely,
Nathalie – Quality Department
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (09/02/2018)
Date of experience: 01/2018

Excellent ....lorsque l’on tombe sur une chambre refaite !
Pour avoir « testé » sur plusieurs séjours, toutes les chambres ( et la literie... )ne sont pas équivalentes et c’est dommage .
À quand une rénovation globale ?

By Lemonnier
Leisure travelers
40-49 years
Reviewed: 9 years ago (08/02/2018)
Date of experience: 02/2018

Excellent accueil,hôtesse qui prend le temps de donner les différentes informations ,très rare.
Chambres spacieuses et confortables,propres,ce qui fait de cet établissement un lieu incontournable.

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