Residhotel Impérial Rennequin hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 622 reviews
:
By Giorgio
Family
40-49 years
Reviewed: 2 years ago (13/08/2023)
Date of experience: 08/2023

Very good, pleasant stay. The woman we found at the reception on arrival and on leave was really professional and kind with us.

Dear Giorgio,
Thank you for taking the time to write to us to share your experience.

We are delighted to read about your satisfaction, particularly with the quality of service you received from Tranquilina. Your satisfaction is the best reward you can give them.

We look forward to seeing you at Residhotel Paris.

Pierre MIKECS
Manager Residhotel Paris
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (06/08/2023)
Date of experience: 08/2023

Expérience très satisfaisante, exception faite de la météo très maussade mais Résid'Hôtel n'en est pas responsable ;o)

Cher Christophe,

Nous vous remercions d'avoir pris le temps de nous écrire pour partager votre expérience.

Nous sommes ravis de lire votre satisfaction .Votre satisfaction est la plus belle des récompenses que vous puissiez offrir à mon équipe.

Au plaisir de vous retrouver avec une météo plus clémente.

Bien à vous,

Pierre MIKECS
Responsable Residhotel
By Dobbrisch
Friends
40-49 years
Reviewed: 2 years ago (27/07/2023)
Date of experience: 07/2023

Sehr freundliches Personal und gepflegte Zimmer.

Dear Dobbrisch,
You took the time to share your experience with us and we would like to thank you for that.

The satisfaction of our guests being our main priority, it is with the greatest attention that we have taken note of your message.

It is however obvious that your experiences described on the terraces do not correspond in any way to what we would have liked to deliver to you.

We will be very happy to welcome you again among us very soon.

Best Regard,

Pierre MIKECS
Manager
Residhotel
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (22/07/2023)
Date of experience: 07/2023

We loved everything about the hotel and our studio room and the area. We have been to Paris many times and this is the top!

Dear guest,

We are delighted to read about your satisfaction and very touched that you have taken the time to share it with us.

Your compliments will be passed on to my entire team.

We look forward to welcoming you back to our Residhotel!

Yours faithfully

Pierre Mikecs
Responsable Residhotel Paris
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (16/07/2023)
Date of experience: 07/2023

Très bien placé calme et bien sécurisé. Personnel très agréable.

Cher hôte,

Nous vous remercions d'avoir pris le temps de nous écrire pour partager votre expérience.

Nous sommes ravis de lire votre satisfaction et tout particulièrement concernant la qualité de service qui vous a été réservée par l'ensemble de mon équipe. Votre satisfaction est la plus belle des récompenses que vous puissiez leur offrir.

Au plaisir de vous retrouver chez nous,

Pierre Mikecs
Responsable Residhotel Paris Rennequin
No Public Name
Family
40-49 years
Reviewed: 2 years ago (16/07/2023)
Date of experience: 07/2023

The overall stay was very good, the location is convenient, the rooms are big, we booked 4 rooms and they considered our request to be close. A studio room would come with breakfast which we never received.

Dear Guest,

We would like to thank you for taking the time to share your experience with us.

The satisfaction of our guests is our top priority, and we have taken note of your message with the utmost care.

We are deeply touched and grateful to read of your satisfaction with the quality of service provided by my reception team.

However, it is clear that your experiences described for studio102 and breakfast do not correspond in any way to what we would have liked to offer you. For this, please accept our sincerest apologies.
I will personally see to it that this oversight is rectified.

Despite this, we sincerely hope to welcome you back to our residence for another stay in Paris.

Pierre MIKECS
Responsable Residhotel Paris Rennequin
By Cortez
Couple
60-69 years
Reviewed: 2 years ago (03/07/2023)
Date of experience: 06/2023

Very good. Nice location and staff was great.

Dear Cortez,

Thank you for taking the time to share your experience with us. I am sorry that your experience at Le Petit Dejeuner did not meet your expectations; so please allow me to extend my sincerest apologies.

At RESIDHOTEL, we strive to provide a superior service experience to every guest; therefore, your feedback is very important to us. Please be assured that we are taking the appropriate steps to resolve the issue and prevent it from recurring in the future.

We appreciate you sharing your concerns and hope that you will give us the opportunity to serve you better in the near future.

Yours faithfully

Translated with www.DeepL.com/Translator (free version)

Pierre MIKECS - Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66 - Fax : 01 43 80 31 98
By Robert
Couple
50-59 years
Reviewed: 2 years ago (02/07/2023)
Date of experience: 06/2023

Uitstekend hotel. Fijne mensen. Locatie is prettig

Dear Robert,

We'd like to thank you for your magnificent 92% satisfaction rate, which we're delighted with!

We look forward to seeing you again at Residhotel Rennequin for a 100%.

Yours sincerely,

Pierre MIKECS- Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (02/07/2023)
Date of experience: 06/2023

The hotel staff is very kind, both the reception staff and the maids.
The rooms are large and spacious.
There is room service (cleaning) every day.
Excellent location near shops and restaurants.
I will happily return to stay at the hotel on my next stay in Paris.

Dear Guest,

It is such a pleasure to receive positive feedback as yours ! Thank you so much for having taken the time to share your satisfaction with us.

Do not hesitate to contact us to plan another stay in our establishment.

Best regards,
Pierre Mikecs - Responsable
Residhotel Imperial Rennequin
By Sarah Digby-Baker
Couple
50-59 years
Reviewed: 2 years ago (26/06/2023)
Date of experience: 06/2023

This was a brilliant
Place we couldn’t have asked for anything more

Dear Sarah,

Thank you for taking the time to share your satisfaction !

We feel really heartwarmed to read you enjoyed your stay with us and really do hope to get the pleasure to welcome you back very soon.

Best regards,

Pierre MIKECS - Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66
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