Residhotel Impérial Rennequin hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 648 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (16/07/2023)
Date of experience: 07/2023

Très bien placé calme et bien sécurisé. Personnel très agréable.

Cher hôte,

Nous vous remercions d'avoir pris le temps de nous écrire pour partager votre expérience.

Nous sommes ravis de lire votre satisfaction et tout particulièrement concernant la qualité de service qui vous a été réservée par l'ensemble de mon équipe. Votre satisfaction est la plus belle des récompenses que vous puissiez leur offrir.

Au plaisir de vous retrouver chez nous,

Pierre Mikecs
Responsable Residhotel Paris Rennequin
No Public Name
Family
40-49 years
Reviewed: 3 years ago (16/07/2023)
Date of experience: 07/2023

The overall stay was very good, the location is convenient, the rooms are big, we booked 4 rooms and they considered our request to be close. A studio room would come with breakfast which we never received.

Dear Guest,

We would like to thank you for taking the time to share your experience with us.

The satisfaction of our guests is our top priority, and we have taken note of your message with the utmost care.

We are deeply touched and grateful to read of your satisfaction with the quality of service provided by my reception team.

However, it is clear that your experiences described for studio102 and breakfast do not correspond in any way to what we would have liked to offer you. For this, please accept our sincerest apologies.
I will personally see to it that this oversight is rectified.

Despite this, we sincerely hope to welcome you back to our residence for another stay in Paris.

Pierre MIKECS
Responsable Residhotel Paris Rennequin
By Cortez
Couple
60-69 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 06/2023

Very good. Nice location and staff was great.

Dear Cortez,

Thank you for taking the time to share your experience with us. I am sorry that your experience at Le Petit Dejeuner did not meet your expectations; so please allow me to extend my sincerest apologies.

At RESIDHOTEL, we strive to provide a superior service experience to every guest; therefore, your feedback is very important to us. Please be assured that we are taking the appropriate steps to resolve the issue and prevent it from recurring in the future.

We appreciate you sharing your concerns and hope that you will give us the opportunity to serve you better in the near future.

Yours faithfully

Translated with www.DeepL.com/Translator (free version)

Pierre MIKECS - Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66 - Fax : 01 43 80 31 98
By Robert
Couple
50-59 years
Reviewed: 3 years ago (02/07/2023)
Date of experience: 06/2023

Uitstekend hotel. Fijne mensen. Locatie is prettig

Dear Robert,

We'd like to thank you for your magnificent 92% satisfaction rate, which we're delighted with!

We look forward to seeing you again at Residhotel Rennequin for a 100%.

Yours sincerely,

Pierre MIKECS- Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (02/07/2023)
Date of experience: 06/2023

The hotel staff is very kind, both the reception staff and the maids.
The rooms are large and spacious.
There is room service (cleaning) every day.
Excellent location near shops and restaurants.
I will happily return to stay at the hotel on my next stay in Paris.

Dear Guest,

It is such a pleasure to receive positive feedback as yours ! Thank you so much for having taken the time to share your satisfaction with us.

Do not hesitate to contact us to plan another stay in our establishment.

Best regards,
Pierre Mikecs - Responsable
Residhotel Imperial Rennequin
By Sarah Digby-Baker
Couple
50-59 years
Reviewed: 3 years ago (26/06/2023)
Date of experience: 06/2023

This was a brilliant
Place we couldn’t have asked for anything more

Dear Sarah,

Thank you for taking the time to share your satisfaction !

We feel really heartwarmed to read you enjoyed your stay with us and really do hope to get the pleasure to welcome you back very soon.

Best regards,

Pierre MIKECS - Responsable
ResidHotel Impérial Rennequin

34 rue Rennequin 75017 PARIS
Tél : 01 43 80 31 66
By Philippe
Couple
50-59 years
Reviewed: 3 years ago (21/06/2023)
Date of experience: 06/2023

Une très belle expérience

Cher Philippe,

Quel plaisir de recevoir votre message et de lire votre satisfaction !

Nous vous remercions pour ces compliments et espérons très sincèrement avoir le plaisir de pouvoir vous accueillir à nouveau pour un nouveau séjour à Paris.

Bien à vous,

Pierre MIKECS
Responsable Paris Rennequin
No Public Name
Business
60-69 years
Reviewed: 3 years ago (17/06/2023)
Date of experience: 06/2023

je recommande cet établissement

Cher Jean Luc,
Quel plaisir de recevoir votre message et de lire votre satisfaction !

Nous vous remercions pour ces compliments et espérons très sincèrement avoir le plaisir de pouvoir vous accueillir à nouveau pour un nouveau séjour à Paris.

Bien à vous,
Pierre MIKECS
Responsable Residhotel Paris Rennequin
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

اكبر مشكله وجهتنا طريقة الدخول للمبنيودورة المياه غير مناسبه لنا لانها من غير شطاف غسيل

Dear Hanan,

Thank you for taking the time to write to us.

We are very sorry to read your mixed reaction to our late arrival procedure and would like to offer you our sincerest apologies.

I am sorry that the absence of a bidet in the bathroom also impacted on your score but the bidet is not a French tradition.

We hope to be able to regain your trust during your next stay.

Yours faithfully

Pierre Mikecs
Responsable Residhotel Paris
By Thornton Joe Phil and Charlayn..
Couple
60-69 years
Reviewed: 3 years ago (11/06/2023)
Date of experience: 06/2023

Wonderful stay! Would come back.

Cher Client,

Quel plaisir de recevoir votre message et de lire votre satisfaction !

Nous vous remercions pour ces compliments et espérons très sincèrement avoir le plaisir de pouvoir vous accueillir à nouveau pour un nouveau séjour à Paris.

Bien à vous,

Pierre Mikecs
Responsable Residhotel Paris Rennequin
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