Residhotel Impérial Rennequin hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 673 reviews
:
By Salak
Family
50-59 years
Reviewed: 3 years ago (09/10/2023)
Date of experience: 10/2023

9/10 tout était parfait sauf les serviettes dans la salle de bain

Cher Client,

Nous vous remercions chaleureusement pour cette belle recommandation et sommes ravis de lire votre satisfaction.

J'ai pris note de vos remarques concernant notre linge de salle de bain, nous sommes en pour parler avec notre blanchisserie pour cela.

Au plaisir de vous accueillir à nouveau avec notre nouveau linge,

Bien à vous,

Pierre MIKECS
Responsable Residhotel Paris
No Public Name
Family
50-59 years
Reviewed: 3 years ago (09/10/2023)
Date of experience: 10/2023

Personnel très sympathique, super accueil, chambre nickel. Nous reviendrons !

Cher Client,

Nous sommes ravis de lire votre satisfaction et vos compliments seront partagés avec l'ensemble de mon équipe.

Au plaisir de vous accueillir à nouveau,

Pierre Mikecs
Responsable Residhotel Paris
By Sheila
Couple
60-69 years
Reviewed: 3 years ago (04/10/2023)
Date of experience: 10/2023

We did enjoy our stay, staff were very kind and friendly. The bed was extremely comfortable and apartment had everything needed for a short stay.

Dear Sheila,

Dear Guest,

We are delighted to read about your satisfaction and are delighted that you enjoyed your stay at Residhotel. Your compliments will be passed on to the teams who helped make your Parisian getaway a success!

We look forward to seeing you again,

Pierre Mikecs
Manager Residhotel Paris
No Public Name
Business
60-69 years
Reviewed: 3 years ago (04/10/2023)
Date of experience: 10/2023

It was reasonably okay, I dislike coming home with codes and a dark reception area. the rooms was spacious, loved the terrace although my neighbours were loud and disturbing on theirs

Dear Guest,

Thank you for taking the time to share your feedback and we are very sorry that your memories of your stay are tainted. Please accept our sincere apologies.

However, please allow us to share our surprise regarding our continental breakfast with our selection of bread and vienoiserie Par la boulangerie Meunier is very much appreciated.

If we have the opportunity to welcome you for a future stay in Paris, we invite you to contact us directly by telephone.

I look forward to hearing from you.

Best regard
Pierre Mikecs
Manager Residhotel Paris
No Public Name
Family
60-69 years
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Wonderful friendly staff who achieve to accommodate your requests.

Dear Guest,


What a wonderful comment for my team!

We thank you for your encouragement and hope to have the pleasure of welcoming you again very soon.

Yours faithfully

Pierre MIKECS
Manager Residhotel Paris Rennequin
No Public Name
Business
60-69 years
Reviewed: 3 years ago (26/09/2023)
Date of experience: 09/2023

bien sauf que le ménage de la chambre était fait très tard en fin de journée.

Cher Hôte,

Je comprends votre préoccupation concernant le moment où le ménage du studio est effectué.
Il est important que le service de ménage soit fait à un moment qui vous convient.
N'hésitez pas à demander lors de votre prochain séjour afin d'ajuster l'horaire pour qu'il soit plus en accord avec vos besoins.
Nous nous efforçons toujours d'améliorer notre service pour offrir la meilleure expérience possible à nos clients, et vos commentaires sont précieux à cet égard. Si vous avez d'autres suggestions ou demandes, n'hésitez pas à nous en faire part.
Nous sommes là pour rendre votre séjour aussi agréable que possible.
Merci de nous avoir informés de cette situation.

Pierre Mikecs
Responsable Residhotel Paris
By Yaniv
Business
40-49 years
Reviewed: 3 years ago (26/09/2023)
Date of experience: 09/2023

Excellent location, excellent rooms and the staff provides excellent and pleasant service

Dear Yaniv,

What a joy for all our teams!


You took the time to thank them, and that was the best reward you could have given them.

Thank you again for your kind attention and we look forward to welcoming you back to our Residhotel.

Pierre Mikecs

Manger Residhotel Paris
By Glavas
Couple
60-69 years
Reviewed: 3 years ago (09/09/2023)
Date of experience: 09/2023

This is the second consecutive year that my wife and I spend our annual vacation in this hotel. And we'll do it in 2024, as well. This speaks for itself.

Dear Glavas,

We were very touched by your thoughtful message, which was shared with all our teams.

On their behalf, allow me to thank you for your loyalty.

We are delighted to read about your wonderful memories of your stays at Residhotel Paris and hope to have the pleasure of seeing you again in 2024.

Yours faithfully

Pierre MIKECS
Responsable Residhotel Paris
By AFLALO
Couple
50-59 years
Reviewed: 3 years ago (03/09/2023)
Date of experience: 09/2023

Excellent accueil et localisation

Dear Aflalo,

We warmly thank you for this great recommendation and are delighted to read your satisfaction.

Looking forward to welcoming you again,

Yours sincerely,

Pierre MIKECS
Residhotel Paris RENNEQUIN
By Kevin Yim
Couple
40-49 years
Reviewed: 3 years ago (28/08/2023)
Date of experience: 08/2023

Enjoyed the stay and would recommend it

Dear Kevin,

We are delighted to read of your satisfaction and would like to thank you warmly for this lovely message.

We hope to have the pleasure of welcoming you again very soon for a stay in our capital.

All the best,
Pierre MIKECS
Responsable Residhotel Paris
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