Residhotel Le Grand Prado hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 4,602 reviews
:
No Public Name
Couple
30-39 years
Reviewed: 3 years ago (17/10/2023)
Date of experience: 10/2023

Chambre simple mais propre et très pratique.

By Veronika Datelova
Family
40-49 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 09/2023

We had a very nice and quiet studio on the 5th floor. It was clean and well equiped. The personnel was very kind and helpful. The breakfast was excellent and rich. The hotel is located very close to the metro station. It is easy to get to the Orange Velodrome and to the Old Port and city centre as well. When we come back to Marseille, we will definitely choose this hotel again. Thank you for your services.

By Marmora
Friends
50-59 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

Good, but overpriced.

By Mathilde
Couple
20-29 years
Reviewed: 3 years ago (16/10/2023)
Date of experience: 10/2023

The location is nice, the personel is nice and the price as well. The cleaning was not good and the room was dated and did not match the picture on the booking site. Not recommendable, unless you dont have standard for hotelrooms exept a bed and bath.

Dear Mathilde,

Thank you for taking the time to give us your feedback. We're delighted to read you appreciated our team's professionalism and that you enjoyed our central location. We apologize if the cleaning of your apartment was not satisfactory. Please, do not hesitate to let our receptionists know about it during your stay. They'll be able to help you by offering to switch apartments or plan a new cleaning of your apartment.

We hope we will welcome you again soon.
Kind regards,
Emma, Service Qualité
By Santoni
Couple
60-69 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Bon emplacement. Chambre moyenne : matelas mou. Manque de propreté. La vétusté est flagrante. Accueil au top

No Public Name
Business
50-59 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Errererreerrrrrrreeeeeee

By Lelong
Couple
20-29 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Très bon séjour hâte de revenir sur Marseille !!

By N
Family
60-69 years
Reviewed: 3 years ago (15/10/2023)
Date of experience: 10/2023

Bon rapport qualité prix !

By Zaouche
Business
40-49 years
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Assez bonne même la machine a café en bas super bon le cafe et très pratique

No Public Name
Friends
30-39 years
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Je trouve que le prix est devenu excessif

Cher Client,

Nous prenons note que vous trouvez que nos tarifs sont devenus trop élevés. Comme tous les établissements hôteliers, nous avons dû augmenter nos tarifs suite à l'inflation mais sur notre site internet vous bénéficierez toujours de 10% de réduction sur vos séjours. Nous mettons aussi régulièrement des offres promotionnelles, pour en être informé nous vous invitons à vous abonner à notre Newsletter. Toutes nos offres sont aussi répertoriées sur la page "Offres Spéciales" de notre site internet www.residhotel.com.

Nous espérons vous accueillir à nouveau prochainement.
Très cordialement,
Emma, Service Qualité
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