Residhotel Le Grand Prado hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 4,323 reviews
:
No Public Name
Alone
60-69 years
Reviewed: 4 years ago (05/07/2022)
Date of experience: 07/2022

Pas de souci, satisifait

By PUGET
Business
50-59 years
Reviewed: 4 years ago (04/07/2022)
Date of experience: 07/2022

Expérience globalement très positive quelques petites remarques mais sans gravité. Nous avons cependant été importuné par les occupant de l'appartement du dessus qui déplaçaient les meubles très tard chaque soir. L'insonorisation ne semble pas être optimale.

Cher M. Puget,

Nous sommes enchantés de lire que dans l'ensemble vous avez passé un agréable séjour. Les retours de nos clients nous aident à améliorer nos prestations, nous vous remercions donc d'avoir pris le temps de nous rédiger cet avis et nous transférons vos remarques sur le canapé aux services concernés.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement !
Bien à vous,
Emma, Service Qualité
No Public Name
Business
<20 years
Reviewed: 4 years ago (03/07/2022)
Date of experience: 07/2022

Terrible experience 00000

By Moreau
Business
50-59 years
Reviewed: 4 years ago (01/07/2022)
Date of experience: 06/2022

literie en fin de vie / un petit rafraîchissement peinture et sdb serait le bienvenu

By jean christophe rivet
Group
30-39 years
Reviewed: 4 years ago (30/06/2022)
Date of experience: 06/2022

Je renouvelerai lors de mon prochain séjour à marseille

By Khamadj
Family
40-49 years
Reviewed: 4 years ago (30/06/2022)
Date of experience: 06/2022

Super residence bien situated et personal très acceuillant

By Karina Rathnov
Business
40-49 years
Reviewed: 4 years ago (29/06/2022)
Date of experience: 06/2022

Wery friendly staff. Helpfull, when we arrived to find out that my collegues rooms were cancelled. Quite expensive though and the photos on the webpage gives impression of much bigger and more practical rooms.

Dear Mrs Rathnov,

Thank you for taking the time to give us your feedback. We're delighted to read you appreciated our team's professionalism. In regards to the pictures, we're sorry to learn you did not find them realistic enough. The most recent ones were taken this winter though. We do have different types of apartments, and all of their pictures are uploaded on the main page of the website you used to book you room. If you want to only see pictures of one type of apartment to get a better feel of what it will look like, you just need to click on the name of the apartment.

We hope we will welcome you again soon.
Kind regards,
Emma, Service Qualité
By Deveaux
Couple
60-69 years
Reviewed: 4 years ago (29/06/2022)
Date of experience: 06/2022

Satisfaisante. Excellent accueil.

By O2
Family
40-49 years
Reviewed: 4 years ago (28/06/2022)
Date of experience: 06/2022

Correct
Boin emplacement
Personnel accueillant

No Public Name
Business
50-59 years
Reviewed: 4 years ago (28/06/2022)
Date of experience: 06/2022

Mauvaise insonorisation extérieurs chambre sans âme bof

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