Residhotel Le Grand Prado hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 4,615 reviews
:
By Assia
Family
30-39 years
Reviewed: 4 years ago (31/07/2022)
Date of experience: 07/2022

Propreté ! Proximité de tout ( marche , mer, parc vélodrome, parc Borely) personnel accueillant ! Nickel

No Public Name
Friends
50-59 years
Reviewed: 4 years ago (31/07/2022)
Date of experience: 07/2022

Ok hotell til en overkommelig pris.

No Public Name
Family
40-49 years
Reviewed: 4 years ago (31/07/2022)
Date of experience: 07/2022

It fulfilled a need for accommodation in Marseille.

No Public Name
Family
30-39 years
Reviewed: 4 years ago (30/07/2022)
Date of experience: 07/2022

Comme ci comme sa acceuil de nuit pas agréable du tout

Cher Youssef,
Soyez persuadé que notre équipe est à votre disposition pour vous offrir le meilleur accueil possible.
Nous espérons vous revoir très vite :)
bien à vous
Sonia, service Qualité
No Public Name
Alone
50-59 years
Reviewed: 4 years ago (29/07/2022)
Date of experience: 07/2022

Agréable dans l'ensemble

By Lemasquerier
Friends
20-29 years
Reviewed: 4 years ago (28/07/2022)
Date of experience: 07/2022

Réserve en dernière minute cet hôtel était super pour un court séjour ou même une semaine, très fonctionnel et grand ! Avec un balcon en plus

No Public Name
Friends
40-49 years
Reviewed: 4 years ago (28/07/2022)
Date of experience: 07/2022

Agréablement surpris a l arrivée j avais demandé un studio avec 2 lits simples et au final un bel appart avec une chbre séparée
Merci

No Public Name
Alone
70-79 years
Reviewed: 4 years ago (28/07/2022)
Date of experience: 07/2022

Confort et bon petit déjeuner

No Public Name
Couple
20-29 years
Reviewed: 4 years ago (28/07/2022)
Date of experience: 07/2022

Staff were not helpful when asking about when we would get our deposit back. I emailed 2 times and have been ignored.

By Kristin Gulbraar
Family
40-49 years
Reviewed: 4 years ago (27/07/2022)
Date of experience: 07/2022

See above. So dirty and stinky everywhere that we almost didnt want to sleep. We got up and left as soon as we could. Sorry to say, the room could have been nice with balcony and layout if it had been maintained and cleaned professionally.

Dear Kristin,
We are sorry to hear that our cleaning service was not satisfactory. It is very important to let us knomw when you are in our residence so that we can do what is necessary immediately so that you can fully enjoy your stay.
Best Regards,
Sonia, Quality Department
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