Residhotel Le Grand Prado hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 4,889 reviews
:
No Public Name
Friends
40-49 years
Reviewed: 4 years ago (19/01/2023)
Date of experience: 01/2023

رائعة وتستحق الاعادة

By RABIA
Alone
50-59 years
Reviewed: 4 years ago (19/01/2023)
Date of experience: 01/2023

Je choisis cet hôtel dorénavant à chaque séjour si ce dernier maintien rapport qualité prix bien sûr

No Public Name
Family
60-69 years
Reviewed: 4 years ago (17/01/2023)
Date of experience: 12/2022

Appartamento fatiscente, pulizia assolutamente assente considerando che dalla grata del soffitto scendevano giù ragnatele unite alla polvere, stoviglie il minimo indispensabile anzi forse anche meno, mobili tutti fatiscenti nel complesso buona solo la posizione !!! In più ad oggi dopo quasi un mese, non sono stati restituiti i soldi della caparra dall'importo pari a 100 pagata in hotel!!! Lo sconsiglio, poco seri !!!

Dear Guest,

We're sorry to read you did not enjoy your stay. Your apartment was cleaned but we apologize for the cobwebs that our cleaning team missed. We have forwarded your comment to the head housekeeper so she can check that the ceilings are also cleaned. If you need more cooking equipment, do not hesitate to ask our receptionists for what you need. They'll do everything necessary to make sure you fully enjoy your stay.
Regarding your deposit, it was unblocked on the day of your departure. For the deposit, we hold the money on your credit card and we unblock it after your departure. As it is not a reimbursement per se, not all banks show that the deposit was released. Also, with some international banks, it can take longer to process. We invite you to contact your bank to know the status of your deposit.

We hope we will welcome you again for a better experience.
Kind regards,
Emma, Service Qualité
By EVE
Family
20-29 years
Reviewed: 4 years ago (17/01/2023)
Date of experience: 01/2023

Les personnes a l'accueil sont très accueillant et souriant ! trés bon séjour avec un excellent rapport qualité prix ! le petit déjeuner un peu cher pour ce qui est proposé.

No Public Name
Family
30-39 years
Reviewed: 4 years ago (17/01/2023)
Date of experience: 01/2023

la propreté en période de Covid est très importante vos équipes de ménage ne sont pas à la hauteur

No Public Name
Couple
40-49 years
Reviewed: 4 years ago (16/01/2023)
Date of experience: 01/2023

Satisfaits, bon rapport qualité prix

No Public Name
Alone
70-79 years
Reviewed: 4 years ago (16/01/2023)
Date of experience: 01/2023

Séjour agréable , aucune défaillance . Personnel aimable.

No Public Name
Friends
30-39 years
Reviewed: 4 years ago (16/01/2023)
Date of experience: 01/2023

Hotel très bien situé. Nous reviendrons encore et encore.

By André rocha
Alone
30-39 years
Reviewed: 4 years ago (16/01/2023)
Date of experience: 01/2023

Très bon réception , rien à dire tous top

No Public Name
Family
30-39 years
Reviewed: 4 years ago (16/01/2023)
Date of experience: 01/2023

Mauvaise, nous ne viendrons plus.

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