By RAED YOUSSEF
Family
50-59 years
Reviewed:
4 years ago
(21/02/2022)
Date of experience:
02/2022
No Public Name
Couple
50-59 years
Reviewed:
4 years ago
(21/02/2022)
Date of experience:
02/2022
By GOMPEL
Couple
50-59 years
Reviewed:
4 years ago
(21/02/2022)
Date of experience:
02/2022
No Public Name
Family
40-49 years
Reviewed:
4 years ago
(20/02/2022)
Date of experience:
02/2022
By Coco
Alone
30-39 years
Reviewed:
4 years ago
(20/02/2022)
Date of experience:
02/2022
No Public Name
Alone
50-59 years
Reviewed:
4 years ago
(17/02/2022)
Date of experience:
02/2022
By Barbaud
Alone
30-39 years
Reviewed:
4 years ago
(17/02/2022)
Date of experience:
02/2022
No Public Name
Business
20-29 years
Reviewed:
4 years ago
(17/02/2022)
Date of experience:
02/2022
No Public Name
Family
30-39 years
Reviewed:
4 years ago
(17/02/2022)
Date of experience:
02/2022
No Public Name
Family
30-39 years
Reviewed:
4 years ago
(13/02/2022)
Date of experience:
04/2021
By the way, we have asked the front desk operator that we need to check the room before the check in but he refused and he was rude.
The worth ever and would recommend to shut it down or change the management and system.
Minimum of the minimum required standard for a hotel should be applied at least.
We're sorry to learn you did not have a good experience at our apartment hotel. The residence's manager will have a briefing with the receptionist who welcomed you to understand what happened exactly and see what they could have done differently. However, our check-in procedure works so that our guests only get their keys after they paid, our receptionist was just following our procedure. If our clients do not like their apartment they just have to let our receptionists know so they can do what is necessary to make sure they enjoy their apartment and their stay.
We hope we welcome you again for a better experience.
Kind regards,
Emma, Service Qualité