By Lena
Family
40-49 years
Reviewed:
4 months ago
(30/07/2025)
Date of experience:
07/2025
By Sara Thomsen
Couple
20-29 years
Reviewed:
4 months ago
(29/07/2025)
Date of experience:
07/2025
No Public Name
Family
40-49 years
Reviewed:
4 months ago
(24/07/2025)
Date of experience:
07/2025
By Denis Durand
Couple
60-69 years
Reviewed:
4 months ago
(22/07/2025)
Date of experience:
07/2025
By Michael Josefsen
Couple
50-59 years
Reviewed:
4 months ago
(21/07/2025)
Date of experience:
07/2025
By Benafigos
Couple
20-29 years
Reviewed:
4 months ago
(20/07/2025)
Date of experience:
07/2025
No Public Name
Alone
50-59 years
Reviewed:
5 months ago
(18/07/2025)
Date of experience:
07/2025
By Sami
Friends
40-49 years
Reviewed:
5 months ago
(13/07/2025)
Date of experience:
07/2025
No Public Name
Family
30-39 years
Reviewed:
5 months ago
(11/07/2025)
Date of experience:
07/2025
By Danielle Cazenave
Friends
60-69 years
Reviewed:
5 months ago
(03/07/2025)
Date of experience:
07/2025
Bad experience due to lack of communication inside the Residhotel we asked and pix for late checkout but the staff didnt inform the others so sent us a message to leave the room while we were out. It was so frustrating to leave everything and run to the hotel
Thank you for taking the time to share your experience at our residence.
We sincerely apologize for the inconvenience caused by the lack of communication regarding your late checkout request. Having to return to the hotel urgently was certainly a source of stress and is not representative of the level of service we strive to offer our guests.
Your feedback highlights the importance of organization and coordination between our teams. Please be assured that your comment will be carefully reviewed to address this type of situation in the future.
We also regret that other aspects of your stay, such as the welcome, cleanliness, or location, did not meet your expectations. Your comments are valuable and will be taken into account to improve the quality of our services.
Sincerely,
Anaïs, Reception