No Public Name
Friends
20-29 years
Reviewed:
5 months ago
(25/05/2026)
Date of experience:
05/2026
By Frédérique Larmagnac
Business
50-59 years
Reviewed:
5 months ago
(21/05/2026)
Date of experience:
05/2026
By Mécontent
Business
50-59 years
Reviewed:
5 months ago
(17/05/2026)
Date of experience:
05/2026
By Roxane
Business
30-39 years
Reviewed:
5 months ago
(14/05/2026)
Date of experience:
05/2026
By Riccardo
Couple
50-59 years
Reviewed:
5 months ago
(13/05/2026)
Date of experience:
05/2026
By CASTELLONESE
Business
50-59 years
Reviewed:
5 months ago
(12/05/2026)
Date of experience:
05/2026
By Adam
Couple
40-49 years
Reviewed:
5 months ago
(05/05/2026)
Date of experience:
05/2026
By Ramdiale
Family
40-49 years
Reviewed:
5 months ago
(04/05/2026)
Date of experience:
05/2026
By Briane
Couple
50-59 years
Reviewed:
5 months ago
(27/04/2026)
Date of experience:
04/2026
By VIGNEULLE
Couple
70-79 years
Reviewed:
5 months ago
(26/04/2026)
Date of experience:
04/2026
Clean and nice apartment however I never received any was promised that I’d get an invoice the day of leaving and I never got my deposit back very unprofessional and a loss of 100€ without explanation
I hope this message finds you well.
Please note that we have contacted you on several occasions concerning this matter. The deposit closure invoice was initially sent on the day of your departure and subsequently resent on the 18th and again on the 25th. On each occasion, we provided confirmation that the security deposit had been released in full and that no deduction whatsoever had been made from the €100 pre-authorized amount.
In addition, we have contacted Hotelbeds multiple times in an effort to reach both your travel agency and yourself, as it appears that our emails may not be reaching you successfully. We also requested an alternative email address to ensure receipt of the relevant documentation.
We would like to reassure you that no amount has been charged from your security deposit and that the corresponding invoice has been sent on three separate occasions.
To help us resolve this matter promptly, we kindly invite you to contact us directly or provide an alternative email address so that we may resend the invoice and confirmation documents.
We remain at your disposal should you require any further information.
Kind regards,
Anaïs
Reception