Residhotel Les Coralynes hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 721 reviews
:
By Foucault Jean-Yves
Couple
60-69 years
Reviewed: 8 months ago (17/10/2024)
Date of experience: 10/2024

Séjour très agréable. Équipe très professionnelle.

Cher Foucault Jean-Yves,

Nous vous remercions chaleureusement pour votre élogieux retour concernant votre expérience chez nous.

C'est un immense plaisir de savoir que vous avez trouvé votre séjour très agréable et que notre équipe a su vous offrir un service professionnel à la hauteur de vos attentes.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Residhotel Les Coralynes.

Bien à vous,

Virginie / réception
By Gianni
Couple
40-49 years
Reviewed: 8 months ago (15/10/2024)
Date of experience: 10/2024

Buono, pulito e silenzioso.

Dear Gianni,

Thank you for taking the time to share your experience.

We are happy to read that you enjoyed the calm and cleanliness of our residence. Your satisfaction with the location is also very much appreciated.
However, we have taken note of the aspects that you found less satisfactory. Your feedback is essential to help us improve our welcome and offer a better experience in the future.

We hope to welcome you again soon for an even more enjoyable stay.

Kind regards -

Virginie / réception
No Public Name
Business
50-59 years
Reviewed: 8 months ago (07/10/2024)
Date of experience: 10/2024

expérience renouvelée car nous étions là l'année dernière. déplacement professionnel - hotel pratique bien placé au calme - rien à redire

Chère Madame Van Namen,

Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre établissement pour la deuxième année consécutive.

Nous sommes heureux d'apprendre que vous trouvez notre hôtel pratique et bien situé pour vos déplacements professionnels. Votre reconnaissance de notre accueil et de la tranquillité de notre emplacement est très apprécié.

Cependant, nous prenons sérieusement vos remarques concernant le confort du lit et les problèmes de fuite des toilettes. Soyez assuré que ces points ont bien été pris en compte pour améliorer le confort dans nos appartements non rénovés, tout en maintenant les équipements nécessaires. Vos suggestions sont essentielles pour nous permettre d’améliorer continuellement la qualité de nos services.

Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience sans faille.

Cordialement,

Virginie / réception
No Public Name
Couple
50-59 years
Reviewed: 8 months ago (07/10/2024)
Date of experience: 09/2024

Less than satisfactory.

Dear Mr. Sutherland,

We thank you for taking the time to share your experience with us. Your feedback is valuable to us and allows us to improve to best satisfy our guests.

We are delighted to learn that our staff was able to help you and that you were satisfied with its service. It is always gratifying to know that the welcome is up to your expectations.

However, we are sorry to read that your stay was not up to your expectations due to the problems encountered with the A.C. We would like to apologize for these inconveniences, and we assure you that your comments have been forwarded to our technical team who have been quick to resolve this problem as soon as possible.

We hope to have the opportunity to welcome you again for a much improved experience.

Very sincerely,

Virginie / reception
No Public Name
Business
40-49 years
Reviewed: 8 months ago (04/10/2024)
Date of experience: 10/2024

Very good and would stay with you again. Sorry for breaking your scale though. My boss seems to be too strong for his own good...

Dear Tom,

It was a pleasure to welcome you and your team.
Too bad for our balance, your boss (too strong) will replace it next year ;)

See you soon,

Kind regards -

Virginie / reception
No Public Name
Business
40-49 years
Reviewed: 8 months ago (03/10/2024)
Date of experience: 10/2024

It is ok, for the price ~50 EUR, I payed 300 per night

Dear guest,

We work daily to improve our services, and we thank you for taking the time to share your experience with us.
We are sorry to learn that our cleaning services were not satisfactory. It is very important to let us know when you are in the residence, so that we can take the necessary steps immediately so that you fully enjoy your stay.
We have noted your comments on our breakfast and inform you that we have already reported your comment to our relevant department.

We hope to have the great pleasure of welcoming you during your next stay at ResidHotel les Coralynes.

Best regards -

Residhotel les Coralynes team
No Public Name
Business
50-59 years
Reviewed: 8 months ago (22/09/2024)
Date of experience: 09/2024

sejour professionnel, RAS

Cher M. Maleyran,

Nous vous remercions d'avoir pris le temps de partager votre expérience lors de votre séjour professionnel dans notre établissement.

Nous sommes ravis que notre localisation, l'accueil, la chambre, ainsi que la propreté et le rapport qualité/prix aient répondu à vos attentes. Votre retour est important pour nous et encourage notre équipe à maintenir un service de qualité.

Nous espérons que vous envisagerez de séjourner à nouveau chez nous lors de vos prochains déplacements.

Bien à vous,

Virginie / réception
No Public Name
Business
50-59 years
Reviewed: 9 months ago (20/09/2024)
Date of experience: 09/2024

Chambre et SDB veillotte qui mérite un rafraichissement

Cher M. Moine,

Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience.
Votre commentaire nous laisse penser que vous avez réservé un Studio Eco. Si vous regardez bien sur notre site internet, il existe deux catégories de studio bien distinctes. Les studios ayant été rénovés, et les studios économiques, n'ayant pas été rénovés, mais bénéficiant d'un tarif plus avantageux.

Nous espérons que nous aurons le plaisir de vous accueillir prochainement pour une meilleure expérience.
Sincères salutations

L'équipe Residhotel les Coralynes
No Public Name
Business
40-49 years
Reviewed: 9 months ago (19/09/2024)
Date of experience: 09/2024

Alles in allem ganz gut

Dear guest,

We would like to thank you for the time you have taken to share your experience.
Our goal is to make the stay of our clients as pleasant as possible and your comments are very important to us.
We are very happy to hear you enjoyed your stay.
We hope we will have the pleasure to welcome you again.
Sincerely,

Virginie / reception
No Public Name
Family
30-39 years
Reviewed: 9 months ago (17/09/2024)
Date of experience: 06/2024

Male mi hanno fatto pagare due stanze nonostante l’errore non sia stato mio nella prenotazione .

Dear guest,

We would like to thank you for the time you have taken to share your experience
We are sorry to read you didn't fully enjoy your stay.
You made a reservation via Booking.com on May 29 for 3 nights in June then a second reservation on May 30 for the same dates. Upon receipt of your 2 reservations we sent you several messages with different reservation numbers to which you unfortunately never responded. If you had checked your email you could have canceled one of the 2 reservations if necessary. You agreed to pay for the 2 reservations on your arrival because there were 2 accommodations reserved by you.
We hope we will have the pleasure to welcome you again.

Best regards -

Virginie / reception
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