ResidHotel Lyon Part Dieu hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 2,729 reviews
:
No Public Name
Alone
60-69 years
Reviewed: 3 years ago (03/10/2023)
Date of experience: 10/2023

Average. Friendly staff, good albeit unappealing location and spacious room

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (03/10/2023)
Date of experience: 10/2023

Clean friendly room close to train food and shopping

No Public Name
Business
20-29 years
Reviewed: 3 years ago (02/10/2023)
Date of experience: 09/2023

Bien mais le prix est trop chère

No Public Name
Business
50-59 years
Reviewed: 3 years ago (02/10/2023)
Date of experience: 09/2023

Satisfaisante . J aurai aimé que le petit déjeuner démarre à 6H30 au lieu de 7H .

By GORCE
Business
40-49 years
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

moyenne manque forte de propreté

No Public Name
Alone
20-29 years
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

Pas propre, pas accueillant, pas professionnel, l’équipe des femmes de ménage une véritable catastrophe, elles ne savent pas parler client, votre hôtel vaut 50€/nuit et pas 200€.

Cher client,
Nous sommes navrés d'apprendre que notre équipe ne vous ait pas donné satisfaction.
Lors d'un futur séjour n'hésitez pas à faire part à notre réception de vos remarques afin que nous puissions immédiatement faire le nécessaire, en faisant par exemple intervenir à nouveau notre équipe de ménage ou bien en vous proposant un autre appartement.
Très cordialement,
Flora, Service Qualité
No Public Name
Business
50-59 years
Reviewed: 3 years ago (28/09/2023)
Date of experience: 09/2023

bonne expérience. Etablissement à recommander

No Public Name
Friends
60-69 years
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

Agradable. Cerca de la estación y de transporte publico, aunque un poco lejos del centro.

By Maria
Couple
40-49 years
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

Very poor
Was very cold in the room at night, no heaters, central heating doesn’t work, mattress on the couch is awful, probably 1000 tears old
Not very clean

Dear Maria,
We are sorry to read you were cold during your stay.
Heating is indeed generally managed and the temperatures being still quite high for the season it is still off.
Please next time don't hesitate to sollicitate our team as we could have provided you with an extra couch.
Kind regards,
Flora, service qualité
No Public Name
Business
40-49 years
Reviewed: 3 years ago (23/09/2023)
Date of experience: 09/2023

Chambre calme et bien isolé phonétiquement

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