Residhotel Marseille Vieux Port hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 2,108 reviews
:
By Sonia
Alone
60-69 years
Reviewed: 2 years ago (10/07/2023)
Date of experience: 07/2023

super séjour. Je reviendrai !

By Pierre Vigneron
Family
30-39 years
Reviewed: 2 years ago (09/07/2023)
Date of experience: 07/2023

Well.. glad we stayed one night only.

By Marianna
Couple
20-29 years
Reviewed: 2 years ago (08/07/2023)
Date of experience: 07/2023

Abbastanza buono. Buona posizione.

By Christophe
Business
40-49 years
Reviewed: 2 years ago (07/07/2023)
Date of experience: 07/2023

Bon séjour surtout au vu des évènements extérieurs (en plein dans les affrontements liés à Nahel...). J'ai pu bien dormir, ne pas être trop dérangé, et les équipements de la chambre m'ont permis d'être autonome.
Je recommande l'établissement également grâce à l'excellent accueil et disponibilité, amabilité, du personnel.

No Public Name
Couple
30-39 years
Reviewed: 2 years ago (06/07/2023)
Date of experience: 07/2023

Très bien! Très accueillant personnel, localisation super! Merci.

No Public Name
Alone
30-39 years
Reviewed: 2 years ago (05/07/2023)
Date of experience: 06/2023

OK OK OK OK OK OK OK

By Laurie Broome
Family
70-79 years
Reviewed: 2 years ago (05/07/2023)
Date of experience: 07/2023

We were welcomed nicely, the receptionists were helpful, and room was terrific. Thank you.

No Public Name
Family
40-49 years
Reviewed: 2 years ago (04/07/2023)
Date of experience: 07/2023

Personnel accueillant - Hotel bien placé

By Ángel Velázquez
Couple
50-59 years
Reviewed: 2 years ago (03/07/2023)
Date of experience: 07/2023

Très bonne expérience. Les personnes qui travaillent dans recepcion sont mervellieuses.

No Public Name
Business
50-59 years
Reviewed: 2 years ago (03/07/2023)
Date of experience: 07/2023

Location is perhaps the best attribute of Residhotel. My experience was disappointing. I believe that if I had the chance, I would not go back to Residhotel in Marseille.

Dear Guest,

We are sorry to read that your stay did not live up to your expectations.

We apologize for the shortcomings in your room, this is exceptional and a reminder has already been made to our housekeeper.

The hotel package is an extra, if you need daily recouche, otherwise it's the residential package included in the price with end-of-stay cleaning only.
As you pointed out, we're very well placed, right in the center of the Old Port, our prices are very competitive and following your concerns, reception made you a commercial gesture.

We look forward to welcoming you back for another great experience.

Best Regards,
Vanessa, Service Qualité.
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