Residhotel Marseille Vieux Port hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 2,167 reviews
:
By William Gould
Alone
70-79 years
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Good location, good bed, friendly staff, but not very homey.

No Public Name
Friends
60-69 years
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

La situation de l'hôtel est agréable pour visiter le vieux port.
On vous héberge en toute sécurité.

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (17/06/2023)
Date of experience: 06/2023

La cafetière faisait défaut.
Il manquait d’ustensiles (seulement une fourchette, une seule petite cuillère et une seule cuillère à soupe).

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Perfect for what we needed for 2days

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

gute Lage, annehmbarer Preis, freundliche, hilfsbereite Reception

No Public Name
Business
50-59 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

pas mal mais peut mieux faire

By Bourgeat
Friends
30-39 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

Superbe, grace a l’acceuil d’Olivier !

By steven hammond
Alone
40-49 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

OK but i would like my deposit back as not yet receoved

By Elaine
Couple
30-39 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

We liked the apartment and it was comfortable. However there were issues with the lift during our stay which was difficult as we were on the top floor. There were also issues with the wifi. We also had a knock at the door to say there was an issue with water from our flat to the one below! What was good though was the staff who were all helpful and efficient, especially the man who had to come and fix the shower to stop the water issue was really nice and explained everything to us.

Dear Elaine,

Thank you very much for taking the time to share a review following your stay. What a pleasure to read that your experience lived up to your expectations.
We are delighted to read that you enjoyed our hotel overall, as well as the setting and the friendliness of our staff.

We look forward to welcoming you back on your next trip to France. Come and discover our other residences.

Sincerely,
Vanessa, Service Qualité.
By Irene Zeltner
Group
50-59 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

Klein und überschaubar. Fühlte mich sehr wohl. Grosse Hilfsbereitschaft des Receptionisten, obwohl nicht sehr viel Personal sichtbar anwesend. Kurzes Eincheck-Verfahren, da alle Personendaten im Voraus online erfragt werden.
Ich verstehe nicht, weshalb es noch bis vor ein paar Monaten etliche nicht so gute Rezensionen gegeben hat; vielleicht hat es damit zu tun, dass da Nebensaison und noch weniger Personal angestellt war, das sich um den Betrieb kümmern konnte?
Wir hatten gerade Glück mit dem Auslad des Gepäckes (Anreise mit Mini-Van): schräg vis-à-vis auf der Strassenseite fuhren gerade 2 Personenwagen weg, sodass unser 5.4 Meter langes Fahrzeug Platz fand. Aber auch sonst wäre Gepäckauslad in einer unmittelbaren Nebengasse möglich gewesen.
Der Aufenthalt war rundum super und übertraf meine Erwartungen vollumfänglich.

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