Residhotel Marseille Vieux Port hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 2,202 reviews
:
By Laurie Broome
Family
70-79 years
Reviewed: 3 years ago (05/07/2023)
Date of experience: 07/2023

We were welcomed nicely, the receptionists were helpful, and room was terrific. Thank you.

No Public Name
Family
40-49 years
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Personnel accueillant - Hotel bien placé

By Ángel Velázquez
Couple
50-59 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Très bonne expérience. Les personnes qui travaillent dans recepcion sont mervellieuses.

No Public Name
Business
50-59 years
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Location is perhaps the best attribute of Residhotel. My experience was disappointing. I believe that if I had the chance, I would not go back to Residhotel in Marseille.

Dear Guest,

We are sorry to read that your stay did not live up to your expectations.

We apologize for the shortcomings in your room, this is exceptional and a reminder has already been made to our housekeeper.

The hotel package is an extra, if you need daily recouche, otherwise it's the residential package included in the price with end-of-stay cleaning only.
As you pointed out, we're very well placed, right in the center of the Old Port, our prices are very competitive and following your concerns, reception made you a commercial gesture.

We look forward to welcoming you back for another great experience.

Best Regards,
Vanessa, Service Qualité.
By Rod Palmer
Couple
70-79 years
Reviewed: 3 years ago (29/06/2023)
Date of experience: 06/2023

Excellent. Close to everything

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (28/06/2023)
Date of experience: 06/2023

Ottimo soggiorno, eccellente lo staff alla reception. Da migliorare la qualità degli asciugamani e la sicurezza dell'hotel nelle ore notturne. È capitato che due persone ubriache si sono introdotte tra l'ingresso e l'ascensore, importunare noi ed il personale.

By Marco
Business
50-59 years
Reviewed: 3 years ago (27/06/2023)
Date of experience: 06/2023

Goede plek voor een wat langer verblijf (ik was er een week). Vlakbij Vieux-Port, dus het is het druk in de omgeving en het kan tot laat in de avond lawaaiig zijn, Maar mijn kamer zat aan de achterkant, aan de binnenplaats, daar was het wel rustig. Ik was er eind juni, het was buiten erg warm maar binnen bleef het koel. Fijn om een kleine keuken met koelkast op de kamer te hebben.

By Christiane Werner
Couple
50-59 years
Reviewed: 3 years ago (26/06/2023)
Date of experience: 06/2023

Freundlicher Empfang und freundliches Personal.
Wir empfanden das Zimmer als sehr eng. Zu wenig Platz, um Kleidung usw. Zu verstauen, was aber nicht bedeutet, dass es schlecht ist. Ich habe die Gabe, mich anzupassen ☺️
Die Küche haben wir nicht benutzt.

By Stl
Couple
60-69 years
Reviewed: 3 years ago (25/06/2023)
Date of experience: 06/2023

Bonne adresse à retenir

By Dauvergne
Friends
70-79 years
Reviewed: 3 years ago (24/06/2023)
Date of experience: 06/2023

Super très bien et agréable

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