Residhotel Marseille Vieux Port hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 2,202 reviews
:
No Public Name
Business
50-59 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

pas mal mais peut mieux faire

By Bourgeat
Friends
30-39 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

Superbe, grace a l’acceuil d’Olivier !

By steven hammond
Alone
40-49 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

OK but i would like my deposit back as not yet receoved

By Elaine
Couple
30-39 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

We liked the apartment and it was comfortable. However there were issues with the lift during our stay which was difficult as we were on the top floor. There were also issues with the wifi. We also had a knock at the door to say there was an issue with water from our flat to the one below! What was good though was the staff who were all helpful and efficient, especially the man who had to come and fix the shower to stop the water issue was really nice and explained everything to us.

Dear Elaine,

Thank you very much for taking the time to share a review following your stay. What a pleasure to read that your experience lived up to your expectations.
We are delighted to read that you enjoyed our hotel overall, as well as the setting and the friendliness of our staff.

We look forward to welcoming you back on your next trip to France. Come and discover our other residences.

Sincerely,
Vanessa, Service Qualité.
By Irene Zeltner
Group
50-59 years
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

Klein und überschaubar. Fühlte mich sehr wohl. Grosse Hilfsbereitschaft des Receptionisten, obwohl nicht sehr viel Personal sichtbar anwesend. Kurzes Eincheck-Verfahren, da alle Personendaten im Voraus online erfragt werden.
Ich verstehe nicht, weshalb es noch bis vor ein paar Monaten etliche nicht so gute Rezensionen gegeben hat; vielleicht hat es damit zu tun, dass da Nebensaison und noch weniger Personal angestellt war, das sich um den Betrieb kümmern konnte?
Wir hatten gerade Glück mit dem Auslad des Gepäckes (Anreise mit Mini-Van): schräg vis-à-vis auf der Strassenseite fuhren gerade 2 Personenwagen weg, sodass unser 5.4 Meter langes Fahrzeug Platz fand. Aber auch sonst wäre Gepäckauslad in einer unmittelbaren Nebengasse möglich gewesen.
Der Aufenthalt war rundum super und übertraf meine Erwartungen vollumfänglich.

By STUBER
Alone
30-39 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Très bonne expérience dans la globalité

Si j'avais un bémol à exprimer ce serait le bruit extérieur, un double vitrage serait un plus

No Public Name
Family
40-49 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Nous étions positivement surpris, très grande chambre, propre, bien installée, bien placée. Impécable!

No Public Name
Friends
40-49 years
Reviewed: 3 years ago (11/06/2023)
Date of experience: 06/2023

Très bien. excellent emplacement. Chambres super

No Public Name
Business
40-49 years
Reviewed: 3 years ago (11/06/2023)
Date of experience: 06/2023

Excellente : accueil, localisation, chambre

By Fouad
Couple
40-49 years
Reviewed: 3 years ago (10/06/2023)
Date of experience: 06/2023

Tout s'est bien passé.

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