ResidHotel Mulhouse Centre hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,095 reviews
:
No Public Name
Family
70-79 years
Reviewed: 2 years ago (06/08/2023)
Date of experience: 08/2023

Très agréable, bon accueil et chambre calme qui permet de se reposer.

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (06/08/2023)
Date of experience: 07/2023

Schönes Zimmer, sehr gute Lage, sauber, gute Ausstattung und gutes Frühstück

No Public Name
Couple
30-39 years
Reviewed: 2 years ago (04/08/2023)
Date of experience: 08/2023

Friendly people. The receptionists spoke English, which was nice, and were very friendly.

The room is old, and past it's glory days; if you change a lightfixture, it couldn't hurt to paint over the ceiling at the old place and plug the old screw holes. Could have been cleaned better as well.

All in all i give it a 6/10 as the price was so low, it's a redeeming factor.

Dear customer,

We would like to thank you for your feedback and are delighted that you appreciated the quality of the welcome offered by our reception.
We are sorry for the deficiencies in your room and will pass on your comment to suggest improvements.

We hope to have the pleasure of welcoming you back to Residhotel.

Yours sincerely
Marie-Sarah, Quality Department
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (02/08/2023)
Date of experience: 07/2023

Pour un hôtel d'une nuit : ok, mais pas plus

No Public Name
Couple
30-39 years
Reviewed: 2 years ago (02/08/2023)
Date of experience: 08/2023

L'hôtel est à proximité de tout.

By Jan
Family
50-59 years
Reviewed: 2 years ago (01/08/2023)
Date of experience: 07/2023

Ok, but room for improvement

By Battut
Couple
40-49 years
Reviewed: 2 years ago (01/08/2023)
Date of experience: 07/2023

Pas sensas, une nuit de passage peu encore passé

Chère cliente,

Nous vous remercions pour votre retour. Sachez que la satisfaction de nos clients est notre priorité, et que nous prenons vos retours avec une grande attention.
Concernant les odeurs, il est essentiel d'en informer notre réception afin que nos équipes puissent faire le nécessaire et vous permettre de passer un agréable séjour.

En espérant avoir le plaisir de vous accueillir à nouveau pour une meilleure expérience.

Bien cordialement.
Marie-Sarah, Service Qualité
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (31/07/2023)
Date of experience: 07/2023

Très bon accueil disponible agréable à l’écoute

No Public Name
Family
40-49 years
Reviewed: 2 years ago (30/07/2023)
Date of experience: 07/2023

We hebben van tevoren gevraagd of we onze auto met aanhanger konden parkeren. De parkeergarage bleek te krap.
Het appartement is groot genoeg maar met name de keuken heeft te weinig keukengerei. Een koffiezetapparaat maar alleen voor koffiepads die er niet bij waren.

Dear customer,

We thank you for your feedback and apologise for the lack of equipment in the kitchen. Please be assured that our reception is at your disposal to provide you with all the necessary equipment to improve your stay.

We hope to have the pleasure of welcoming you back to Residhotel.

Yours sincerely
Marie-Sarah, Quality Department
By Pretty
Family
30-39 years
Reviewed: 2 years ago (30/07/2023)
Date of experience: 07/2023

- Manquait le bouchon pour la baignoire (critère écologique ?)
- Pas de capsule de café offerte (au moins 2 pour goûter et savoir si le café est bon ou non)
- seulement 2 types de café dispo
- pas de possibilités d’utiliser d’autres Capsules que celles vendues à l’accueil …

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