ResidHotel Mulhouse Centre hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,413 reviews
:
No Public Name
Business
40-49 years
Reviewed: 2 years ago (12/09/2023)
Date of experience: 09/2023

Pratique, bien localisé dans Mulhouse

By Angelina
Couple
70-79 years
Reviewed: 2 years ago (12/09/2023)
Date of experience: 09/2023

Nous ne regrettons pas notre choix

No Public Name
Couple
40-49 years
Reviewed: 2 years ago (11/09/2023)
Date of experience: 09/2023

Very good overall experience in aparthotel

No Public Name
Couple
50-59 years
Reviewed: 2 years ago (10/09/2023)
Date of experience: 09/2023

Belle chambre et très bon accueil

No Public Name
Business
70-79 years
Reviewed: 2 years ago (09/09/2023)
Date of experience: 09/2023

Tres bonne
Accés au parking en sous sol tres difficile

No Public Name
Family
30-39 years
Reviewed: 2 years ago (08/09/2023)
Date of experience: 08/2023

Our experience was bad. We reserved a baby bed and when we visited the hotel, there was no baby bed. They couldn't find it. So they could not help us. We had a terrible night, because our baby was crawling around the bed, and waking up all the time. The room was not clean (bath) and the electrical outputs where not working. The next morning we complained about this and asked for a free breakfast, but the girl at the counter said she was not allowed.

Dear Guest,

We are sorry to read that your stay was not satisfactory.

Baby cots are lent out according to availability, but unfortunately there were none available that evening.
We can assure you that the bathtub was clean, it's just wear and tear, but please know that your comment was read by our general housekeeper and that a solution has since been found.
The receptionist does not have the authority to make the decision to grant a commercial gesture. We recommend that you write to our customer service department. You can find their contact details on our website under "contact us".

We look forward to welcoming you back for another great experience.

Cordially,
Vanessa, Service Qualité.
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (08/09/2023)
Date of experience: 09/2023

Grundsätzlich ist Resid zu empfehlen.
Abgesehen von dieser einen nicht so tollen Erfahrung.

No Public Name
Alone
40-49 years
Reviewed: 2 years ago (07/09/2023)
Date of experience: 09/2023

Bien a par la chaleur la nuit

By Tilo Löffler
Alone
60-69 years
Reviewed: 2 years ago (07/09/2023)
Date of experience: 09/2023

Very friendly staff at the reception. Absolutely recommendable

No Public Name
Couple
50-59 years
Reviewed: 2 years ago (07/09/2023)
Date of experience: 09/2023

Es wurde nicht an Lebensmittel nachgefüllt. Das dreckige Geschirr stapelte sich auf dem Wagen

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