ResidHotel Mulhouse Centre hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,420 reviews
:
By Ingo
Alone
60-69 years
Reviewed: 5 years ago (22/06/2021)
Date of experience: 06/2021

Mir hat es gut gefallen, zentrale Lage, sehr gutes Prei-/Leistungsverhältnis.
Ich habe bereits zuvor hier übernachtet. Gerne wieder

No Public Name
Family
30-39 years
Reviewed: 5 years ago (22/06/2021)
Date of experience: 06/2021

Avevo fatto prenotazione con Groupon e mia sorella aveva prenotato direttamente con lalbergo. Mia sorella ha ricevuto la comunicazione per gli arrivi tardivi ma io niente. Poi a mia sorella è stata assegnata una camera già occupata. È entrata con la chiave nella camera da letto e ha trovato altre personne! Aveva prenotato per un appartamento con 2 stanze avendo 3 figli... alla fine si è trovata a dividere la famiglia.. marito e figlio in una stanza e lei nellaltra! Poi domenica mattina Lascensore che non va... al quinto piano abbiamo dovuto fare tutto a piedi con i bimbi. Bref un incubo unico

Dear Guest,

We're sorry about the dysfunctions that occurred with your reservations. When you booked your apartments through Booking.com your card did not go through so our team re-booked your stay directly on our booking platform. Since you were going to arrive after check-in hours, we implemented our free late check-in option that requires us to charge your card for the first night of the stay. A payment was made for the first room but unfortunately not for the second one. The residence's manager knew you and your family were to arrive that night so he stayed available until you arrived. He was able to give you access to 2 apartments even though only one was confirmed.
As for the elevator, we are surprised by your comment; it works perfectly and worked perfectly during your stay as well.

We hope we will welcome you again for a better experience.
Kind regards,
Emma, Service Qualité
By Godfraind
Couple
70-79 years
Reviewed: 5 years ago (20/06/2021)
Date of experience: 06/2021

Bon choix pour une étape et bonne situation

By Hoyaux
Couple
40-49 years
Reviewed: 5 years ago (20/06/2021)
Date of experience: 06/2021

Bon hôtel, très bonne localisation, petit dej tout à fait correct.

By Smaranda Radoi
Alone
30-39 years
Reviewed: 5 years ago (19/06/2021)
Date of experience: 06/2021

I had a very short stay, but overall it was pleasant. It is not the most modern place Ive been in, but the value price ratio is good.

By LAURENT
Business
20-29 years
Reviewed: 5 years ago (18/06/2021)
Date of experience: 06/2021

Bien, horaires de départ à prolonger

By Brigitte
Alone
30-39 years
Reviewed: 5 years ago (16/06/2021)
Date of experience: 06/2021

Bien placé prix bon un effort sur la propreté et ce sera parfait

By PETITJEAN
Business
50-59 years
Reviewed: 5 years ago (15/06/2021)
Date of experience: 06/2021

Bien.
Sauf places de parking.
Je signale d'ailleurs que l'accès au souterrain est très difficile et impossible à un véhicule un peu long : il faudrait le signaler avant qu'on s'y engage !!

Cher M. Petitjean,

Nous sommes heureux de lire que vous avez passé un bon séjour au ResidHotel Mulhouse Centre.
Par rapport au parking, il est vrai que son entrée peut-être très pentue et nous comprenons que vous auriez aimé être prévenu. Nous transmettons votre remarque à ce sujet aux services concernés.

Nous espérons vous accueillir à nouveau à Mulhouse.
Bien à vous,
Emma, Service Qualité
By isabelle BERTHON
Business
50-59 years
Reviewed: 5 years ago (12/06/2021)
Date of experience: 06/2021

résidence calme et silencieuse. Située au centre de la ville mais dans une rue tranquille

No Public Name
Alone
40-49 years
Reviewed: 5 years ago (11/06/2021)
Date of experience: 06/2021

super hôtel ! vraiment sympathique

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