ResidHotel Mulhouse Centre hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,636 reviews
:
No Public Name
Business
30-39 years
Reviewed: 6 months ago (13/01/2026)
Date of experience: 01/2026

Une très bonne expérience pour notre court séjour

Bonjour Madame FERREIRA,

Un grand merci pour votre excellent retour !
Nous sommes ravis d’apprendre que vous avez passé un très bon séjour parmi nous et que vous avez apprécié le calme, l’accueil, le confort de votre chambre ainsi que la qualité de notre petit-déjeuner.
Ce sera un réel plaisir de vous accueillir à nouveau lors d’un prochain séjour à Mulhouse.

À très bientôt au Résidhotel !
Vanessa
Responsable résidence
By Tina Nübling
Couple
50-59 years
Reviewed: 6 months ago (13/01/2026)
Date of experience: 01/2026

ok, in die Jahre gekommen. Bett aber gut!

Hello Tina,

Thank you very much for your feedback. We are glad you enjoyed our location, the friendly welcome, and the comfort of the bed.

We have noted your comments regarding the bathroom and furnishings.
Please be assured that our floors and bathrooms are scheduled for renovation soon to provide even greater comfort for our guests.
For the shower plug, feel free to request one at the reception, as we always have them available.

We look forward to welcoming you again soon and providing an even more enjoyable stay.

Best regards,
Vanessa
Manager
By Mariana Rehem de Freitas
Family
40-49 years
Reviewed: 6 months ago (13/01/2026)
Date of experience: 01/2026

El general la experiencia fue genial! En general la habitación es muy antigua pero por el precio estaba perfecto!

Dear Mariana Rehem de Freitas,

Thank you very much for taking the time to share your detailed feedback.

We are delighted to hear that you had an overall great experience and that you particularly appreciated our ideal location, the warm and helpful welcome from our team, as well as our breakfast, which you found delicious and complete. Your kind comments about our staff truly encourage us.

Regarding your remarks about the room and the bathroom, we sincerely apologize for the inconvenience caused by the odors you noticed. Please be assured that we take this type of feedback very seriously. We would also like to inform you that renovation works are planned in the near future, including the floors and bathrooms, in order to improve comfort, cleanliness, and the overall guest experience.

Thank you again for your trust and understanding.

We hope to have the pleasure of welcoming you back very soon at Residhotel Mulhouse Centre.

Best Regards
Vanessa
Manager
No Public Name
Couple
30-39 years
Reviewed: 6 months ago (12/01/2026)
Date of experience: 12/2025

We had an issue on our 3rd day is that a wrong room was given to us by fault and we were asked to be changed our room even we were not in our rooms. The staff was very nice in general but for this reason they called us 3 times to move us to another one in order to have our room. Lastly, they solved the issue without touching or entering room but it really annoyed us. This is the 1st time in my life that I come across such a bad experience. Apart from that, the room was ok, warm and the location was superb.

Dear Mr. Akman,

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion regarding your room assignment and for the inconvenience caused by the repeated calls prior to your arrival. This situation does not reflect our usual standards of service.

We fully understand how frustrating this must have been and please accept our sincere apologies. Rest assured that your comments have been taken into account and shared with our team in order to improve our internal procedures and prevent such issues in the future.

We are, however, pleased to know that you found the room comfortable and appreciated our excellent location. We truly hope to have the opportunity to welcome you again and provide you with a much smoother and more enjoyable experience.

Kind regards,
Vanessa
MANAGER
By Garcia
Friends
20-29 years
Reviewed: 6 months ago (12/01/2026)
Date of experience: 01/2026

Nous avons pris ce studio en dernière minute, agréable surprise du logement par rapport au prix, très propre et confortable

Bonjour Madame Monsieur GARCIA,

Merci beaucoup pour votre excellent retour 😊.
Nous sommes ravis que vous ayez été agréablement surpris par le confort et la propreté de votre studio, ainsi que par le rapport qualité-prix.

Lors d’un prochain séjour, n’hésitez pas à tester notre petit-déjeuner, il est varié et très apprécié par nos clients.

Au plaisir de vous accueillir de nouveau très bientôt au Residhotel Mulhouse Centre !

Cordialement
Vanessa
Responsable résidence
By Berthoud
Alone
70-79 years
Reviewed: 6 months ago (11/01/2026)
Date of experience: 01/2026

Je ne mange jamais de petit dej. Et 12 euro pour deux espresso.... C'est cher qm

Bonjour Madame, Monsieur BERTHOUD,

Nous vous remercions d’avoir pris le temps de partager votre retour et sommes ravis que vous ayez apprécié la localisation, l’accueil, le confort de votre chambre ainsi que le rapport qualité-prix.

Concernant le petit-déjeuner, nous proposons effectivement un buffet complet et généreux, composé de produits sucrés et salés, chauds et froids. Dans le cas où vous souhaitez uniquement consommer des boissons chaudes comme des expressos, il est en effet plus avantageux de les commander à la carte directement à la réception.

Nous prenons également bonne note de votre remarque concernant l’équipement de la kitchenette afin d’améliorer encore le confort de nos appartements.

Au plaisir de vous accueillir à nouveau lors d’un prochain séjour à Mulhouse.

Bien cordialement,
Vanessa
Responsable Résidence
By Silvia
Couple
60-69 years
Reviewed: 6 months ago (10/01/2026)
Date of experience: 01/2026

Très Bon plan, personnel très agréable, localisation top, parfait pour nous

Bonjour Silvia,

Un grand merci pour votre excellent retour et pour ces notes parfaites. Nous sommes ravis d’apprendre que vous avez apprécié la localisation, l’accueil de notre équipe ainsi que le confort et la propreté de votre hébergement.

Votre recommandation est une véritable récompense pour notre équipe et nous motive à continuer à offrir le meilleur service possible.

Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.

Bien cordialement,
Vanessa
Responsable Résidence
By Tea
Couple
30-39 years
Reviewed: 6 months ago (09/01/2026)
Date of experience: 01/2026

Everything was great. The apartment was very comfortable and cozy, exactly as shown in the photos. We really enjoyed our stay. The location is excellent, close to everything. Highly recommended.

Dear Tea,

Thank you very much for your wonderful feedback. We are delighted to hear that everything was perfect and that you found the apartment comfortable and welcoming, exactly as shown in the photos.

We are also pleased that you enjoyed the ideal location and had an excellent stay with us.

Thank you for your warm recommendation.

We look forward to welcoming you again in the future.

Kind regards,
Vanessa
Manager
No Public Name
Alone
70-79 years
Reviewed: 6 months ago (09/01/2026)
Date of experience: 01/2026

Très satisfaite. Excellente situation au coeur de Mulhouse.
La chambre était spacieuse, propre et calme.
Je reviendrais à Residhôtel lors de mes prochaines visites à Mulhouse

Bonjour Madame Chopin,

Nous vous remercions sincèrement pour votre excellent retour. Nous sommes ravis d’apprendre que vous avez pleinement apprécié la situation centrale de notre établissement, ainsi que le confort, la propreté et le calme de votre chambre.

Ce sera un réel plaisir de vous accueillir de nouveau au Residhôtel lors de vos prochaines visites à Mulhouse.

À très bientôt,
Vanessa
Responsable Résidence
No Public Name
Alone
50-59 years
Reviewed: 6 months ago (08/01/2026)
Date of experience: 01/2026

Großes Zimmer, sehr freundliches Personal

Dear Madam Spiegel Schmidt,

Thank you very much for your positive feedback.
We are delighted that you enjoyed the spacious room and the friendliness of our team.
It was a pleasure welcoming you, and we hope to see you again very soon.

We wish you a wonderful year ahead. ✨

Best regards
Vanessa
Manager
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