ResidHotel Mulhouse Centre hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,151 reviews
:
By Olry Manuela
Alone
60-69 years
Reviewed: 8 months ago (12/01/2025)
Date of experience: 01/2025

Je reviendrai probablement

By W. Lever
Couple
60-69 years
Reviewed: 8 months ago (12/01/2025)
Date of experience: 01/2025

Die Mängel im Zimmer waren nicht neu, d.h. es wurde seit längerer Zeit technisch nicht in Ordnung gehalten. Strafe androhen wenn der Feuermelder beschädigt oder entfernt wird ist zum einen befremdlich, zum anderen hätte ich wenigstens erwartet dass ein Rauchmelder installiert ist.

By Anibal Viguera
Alone
60-69 years
Reviewed: 8 months ago (11/01/2025)
Date of experience: 12/2024

Muy buena experiencia, es muy cómodo para todo

No Public Name
Business
40-49 years
Reviewed: 8 months ago (11/01/2025)
Date of experience: 01/2025

Very good hotel and million times better than any Airbnb.

By Juerg
Alone
50-59 years
Reviewed: 8 months ago (10/01/2025)
Date of experience: 01/2025

Receptionistes très polis et professionels

No Public Name
Family
60-69 years
Reviewed: 8 months ago (09/01/2025)
Date of experience: 01/2025

Pleasant and friendly

By Emiliano
Couple
50-59 years
Reviewed: 8 months ago (07/01/2025)
Date of experience: 01/2025

Hotel comodo e tranquillo, con parcheggio privato , ma da ristrutturare ed ammodernare , attualmente corrisponde ad un 2 stelle , va bene per una notte non più...

No Public Name
Couple
60-69 years
Reviewed: 8 months ago (07/01/2025)
Date of experience: 01/2025

médiocre et à fuir;très eloigné des prestations et de l'accueil hotelier qu'on serait en droit d'attendre dans les structures appart hotel. Celui des Cordeliers à Dijon est incomparable et devrait servir d'exemple à celui de Mulhouse!

Cher Jean,
Nous vous présentons toutes nos excuses pour ce séjour décevant et prenons bonne note de vos remarques.
Toutefois, sachez que nous avons changé de direction et avons mis en place des améliorations pour optimiser nos services et que des rénovations sont prévues dans un avenir proche.
Votre satisfaction est notre priorité, et nous serions enchantés de vous satisfaire lors de votre prochain séjour.
Bien cordialement,
Vanessa, service qualité.
By Татьяна
Family
40-49 years
Reviewed: 8 months ago (06/01/2025)
Date of experience: 01/2025

Мы приехали отпраздновать Новый год , были очень расстроены номером , и гостиницей , номер очень холодный пришлось одеваться , постели ужас порваны , мебель поломанная , еще заставили нас платить 100 евро депозит ( за что ) за разгромлены номер ? Завтрака не было , администратор дневной мужчина грубый , В номере не возможно было находиться , если кто то из соседей готовил еду , очень воняло , в общем это был испорченый отпуск !!!!

Dear Tatiana,
We apologize if your stay did not live up to your expectations. Your opinion is very important and allows us to improve our service, for the greatest satisfaction of our customers. We invite you to contact our customer service, to tell us more about your experience. Our contact details are available on our website in the "contact us" section.
And we would like to inform you that your comments do not reflect our quality charter, that we have changed management and implemented several improvements in order to optimize the quality of our services.
Your satisfaction being our priority, we would be delighted to offer you an equally pleasant experience again during your next stay.
Best regards,
Vanessa, Quality Service.
No Public Name
Couple
20-29 years
Reviewed: 8 months ago (06/01/2025)
Date of experience: 01/2025

Appartamento abbastanza grande, purtroppo non c'è un asciugacapelli e le salviette in dotazione sono poche. Posizione comodissima. Colazione a buffet buona. Alla reception al momento dell'arrivo non è stata fornita nessuna informazione, anzi, il receptionist è stato molto sbrigativo e poco cordiale, da rivedere l'accettazione.

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