Residhotel Villa Maupassant hotel logohotel logo
Public Reviews Score
72%

"Satisfied"

Based on 726 reviews
:
By Rafel
Family
50-59 years
Reviewed: 1 year ago (17/07/2024)
Date of experience: 07/2024

Para dormir una noche de paso.
Suficiente

Dear customer,

We are sorry to see that your experience did not live up to your expectations.

We care about our customers and we look forward to welcoming you back and making your stay even better.

Sincerely,
Emmie, Quality Department
By MOUSSAOUI
Family
40-49 years
Reviewed: 1 year ago (14/07/2024)
Date of experience: 07/2024

Nous sommes trop déçus pour 3 raisons : l'horaire de l'accueil, l'absence du WIFI et l'accès au jardin

Cher client,

Nous vous remercions d'avoir pris le temps de nous partager votre avis. Nous sommes désolés d'apprendre que votre expérience ne fut pas à la hauteur de vos attentes.
Les horaires d'accueil sont indiqués sur notre site web, ainsi qu'au sein de notre résidence.
Nous sommes surpris au sujet du wifi et nous vous invitons, pour la prochaine fois, à faire appel à nos équipes sur place qui se feront un plaisir de vous aider.
Nous sommes en effet très soucieux de notre clientèle, et toute l'équipe ResidHotel se tient à votre disposition afin de vous offrir un agréable séjour.

Bien cordialement,
Emmie, Service Qualité
By Olivier
Family
40-49 years
Reviewed: 1 year ago (13/07/2024)
Date of experience: 07/2024

Un bon WE proche de la mer

By BUGEIA
Couple
60-69 years
Reviewed: 1 year ago (12/07/2024)
Date of experience: 07/2024

Très bonne expérience. C'était la première fois que je choisissais un appart hôtel et je me suis rendu compte que c'est une bonne formule.

Cher client,

Toute l'équipe ResidHotel vous remercie pour votre commentaire !
Nous sommes très heureux d'apprendre que vous avez apprécié le concept de notre établissement et que vous avez passé un agréable séjour.

Nous nous ferons un plaisir de vous revoir,

Bien cordialement,
Emmie, Service Qualité
By Therese Ulvik
Family
40-49 years
Reviewed: 1 year ago (09/07/2024)
Date of experience: 07/2024

Dårlig opplevelse. Fikk ikke det hi hadde betalt for. Ingen aircondition heller noen steder. Bassenget stengte allerede kl 19 og det var alt for tidlig når også resepsjonsdamen var 25 min for sent på jobb.

Dear customer

Thank you for sharing your opinion with us a second time. We regret that your stay did not live up to your expectations.
However, we are surprised by the mention of charges for your rubbish. We apologise for this and will pass on the information to the relevant department immediately so that corrective action can be taken.
We would also like to remind you kindly that the deposit cheque is mentioned on our website and on the notice board in our residence. This will be returned if no damage is found.

Yours sincerely ,
Emmie, Quality Department
No Public Name
Family
60-69 years
Reviewed: 1 year ago (08/07/2024)
Date of experience: 07/2024

Jesteśmy zawiedzeni takim stanem obiektu po wielu latach tam pobytu. gdyby nie duża odległość do Polski zrezygnowali byśmy z pobytu...

Dear customer,

We would like to thank you for taking the time to share your valuable opinion with us, which is a source of improvement for our establishment.

We are sorry to hear that your experience did not live up to your expectations and we sincerely thank you for your loyalty.

We will pass on all your comments to the relevant department and we hope to have the opportunity to welcome you again to offer you a much better experience.

Yours sincerely,
Emmie, Quality Department
No Public Name
Friends
50-59 years
Reviewed: 1 year ago (08/07/2024)
Date of experience: 07/2024

Accueil sympathique !
Emplacement parfait à qq mètres de la plage. Grande terrasse et propre !
Très correct pour une nuit de passage.

By Sonia
Family
50-59 years
Reviewed: 1 year ago (04/07/2024)
Date of experience: 06/2024

Purtroppo il fornello per cucinare non funzionava; il lavandino del bagno era intasato e l’acqua non scorreva; la cucina era piena di formiche. Abbiamo contattato telefonicamente la struttura la sera del nostro arrivo ma c’è stato risposto che non potevano fare niente fino alle 10 del giorno dopo in cui sarebbe arrivato il direttore; la mattina seguente non è arrivato nessuno. Abbiamo lasciato numerosi messaggi nella messaggeria di booking e abbiamo fatto numerose telefonate al numero indicato nella pagina di booking: nessuno ci ha dato risposta ai problemi segnalati

By Corrado
Family
50-59 years
Reviewed: 1 year ago (02/07/2024)
Date of experience: 06/2024

Molto piacevole. Ci sono già venuto e tornerò ancora quanto prima

Dear customer,

First of all, the whole ResidHotel team would like to thank you for your very positive comment, and above all, for your loyalty!

We are delighted that your stay with us has been as pleasant as ever, and we look forward to welcoming you back.

Kind regards
Emmie, Quality Department
By Bories
Group
50-59 years
Reviewed: 1 year ago (30/06/2024)
Date of experience: 06/2024

Appartements un peu anciens,mais efforts faits dans la déco..Mais gros problème de fourmis..Extérieur un peu bruyant.
Personne à l'accueil très sympathique.

Cher client,

Nous vous remercions d'avoir partagé votre expérience au sein de notre résidence.
Nous sommes heureux de constater que vous avez apprécié nos équipes et que votre séjour se soit bien passé.

Nous espérons avoir l'occasion de vous accueillir de nouveau chez ResidHotel !

Bien cordialement,
Emmie, Service Qualité
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