Residhotel Villa Maupassant hotel logohotel logo
Public Reviews Score
72%

"Satisfied"

Based on 588 reviews
:
By Regnier
Business
50-59 years
Reviewed: 2 years ago (16/01/2023)
Date of experience: 01/2023

Tout était très bien sauf que je suis toujours en attente de ma facture. Jai relancé ce jour le lundi 16/01. Mais toujours en attente.

By Kat
Family
30-39 years
Reviewed: 2 years ago (12/01/2023)
Date of experience: 01/2023

Bon séjour de deux nuit le seul bémol le chauffage ne fonctionnait plus la deuxième nuit

Chère Katina,
Nous vous remercions pour votre message. S'agissant du chauffage, nous transmettons l'information immédiatement à la résidence afin qu'il soit vérifié.
Nous espérons avoir le plaisir de vous accueillir pour un prochain séjour
bien à vous
Sonia, service Qualité
By Sheyla
Family
30-39 years
Reviewed: 2 years ago (09/01/2023)
Date of experience: 01/2023

Lo recomiendo para personas sin niños, ya que en limpieza y cuidado no son aptos para ellos por ser frágiles,

Dear Sheyla,
We are sorry to hear that our cleaning services were not satisfactory and we apologise for this.
Please note that it is important to report any dissatisfaction upon arrival so that we can immediately take action, either by calling our cleaning team or by offering you another flat.
We look forward to welcoming you back soon for a better experience.
Yours sincerely,
Sonia, Quality Service
By Lin Jin
Friends
20-29 years
Reviewed: 2 years ago (06/01/2023)
Date of experience: 01/2023

99% of satisfaction. The workers here are very nice and friendly and helped me a lot.
1% because of the non working bathroom light. But I think they will fix it.

Dear Lin Jin,
We appreciate your kind comments regarding the reception team who does their best to make your stay as pleasant as possible.
we apologise for the fact that the bathroom light was not working. Of course, the bulb has already been replaced.
We look forward to seeing you again
sincerely yours
Sonia, Quality Department
By Oueslati
Family
30-39 years
Reviewed: 2 years ago (05/12/2022)
Date of experience: 11/2022

Bon rapport qualité prix

By samuele
Alone
<20 years
Reviewed: 2 years ago (21/11/2022)
Date of experience: 11/2022

la posizione vicino al mare e alle altre attrazioni turistiche mi ha permesso di passare una vacanza rilassante

Caro Samuele,
Lieti di sapere che avete trascorso un buon soggiorno
A presto :)
Servizio Qualità
No Public Name
Family
40-49 years
Reviewed: 2 years ago (07/11/2022)
Date of experience: 10/2022

Hotel bien situé,vue sur le front de mer vraiment agreable.un voisinage un peu bruyant dommage.
Bien situé au niveau commerces,banques ect.

By Ossola Angelo
Family
70-79 years
Reviewed: 2 years ago (04/11/2022)
Date of experience: 10/2022

Ho soggiornato solo una notte e partito presto la mattina comunque il soggiorno è stato soddisfacente

By Nina
Business
20-29 years
Reviewed: 2 years ago (10/10/2022)
Date of experience: 10/2022

Regular. Cumple su función para dormir, pero no es muy agradable.

Querida Nina
Gracias por tomarse el tiempo de contarnos su experiencia. Le recordamos que es esencial que nos comunique cualquier problema nada más llegar, para que nuestros equipos puedan intervenir inmediatamente y permitirle una buena estancia.
Le saluda atentamente
Sonia, Departamento de calidad
No Public Name
Alone
70-79 years
Reviewed: 2 years ago (01/10/2022)
Date of experience: 09/2022

I didnt need to spend a lot of time in the apartment so it served my purpose well. The leak from the ceiling which I reported on my first day was still there when I left despite the plumber supposedly fixing it.

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