Resort La Ginabelle Zermatt hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 2,299 reviews across 10 portals
:
By Daniela
Family
40-49 years
Reviewed: 1 year ago (09/01/2024)
Date of experience: 01/2024

It is my 5th visit to Zermatt and first time at hotel La Ginabelle, which was an excellent surprise. The rooms are very clean and comfortable, the staff is great, the spa is amazing.
It was a family trip, with a lot of young kids and they had a great at the kids club. The location is great, near to Sunnega ski lift, which is very helpful when traveling with kids. I will definitely recommend the hotel for my friends!

Dear Daniela

Thank you very much for your excellent review.

We are delighted to hear that you enjoyed the amazing spa, the clean and comfortable rooms and the central location near the Sunnegga ski lift. It is also very nice to hear that your kids had a great time in our kids club.

Thank you for recommending us to your friends!

We look forward to welcoming you again.
Resort La Ginabelle | Matthias Abgottspon
By Tony Perks
Couple
70-79 years
Reviewed: 1 year ago (08/01/2024)
Date of experience: 01/2024

Resort La Ginabelle is a fabulous, family hotel. The rooms are spacious and well appointed and the lounges, bar, wellness and restaurant are all excellent

No Public Name
Family
50-59 years
Reviewed: 1 year ago (07/01/2024)
Date of experience: 01/2024

bon séjour

By Dea
Couple
30-39 years
Reviewed: 1 year ago (06/01/2024)
Date of experience: 01/2024

Guest has not commented on review

No Public Name
Family
40-49 years
Reviewed: 1 year ago (06/01/2024)
Date of experience: 01/2024

Es war sehr angenehm und entspannt. Der Kinderclub wirkte sehr rudimentär und nicht so ganz einladend, aber vermutlich war das auch der geringen Anzahl an Kindern geschuldet.

Vielen Dank für Ihre persönliche Bewertung!

Es freut uns zu hören, dass Sie bei uns einen entspannten und angenehmen Aufenthalt verbringen konnten!

Gerne nehmen wir Ihr Feedback zum Kidsclub entgegen und werden uns bemühen, diesen noch einladender zu gestalten.

Wir freuen uns, Sie wieder bei uns begrüssen zu dürfen!
Resort La Ginabelle | Matthias Abgottspon
By Natalia Stewart
Family
50-59 years
Reviewed: 1 year ago (05/01/2024)
Date of experience: 01/2024

Excellent! 🙏💕

By NUSSBAUMER HANS PETER
Family
50-59 years
Reviewed: 1 year ago (03/01/2024)
Date of experience: 01/2024

Super Ambiente, sympathische Begegnungen! Darf ich allen uneingeschränkt weiter empfehlen.

By Pecherkin
Family
40-49 years
Reviewed: 1 year ago (03/01/2024)
Date of experience: 01/2024

Extremely good room cleaning services, very nice and clean spa area, wonderful breakfast, attention from the owners of the hotel to each visitor.

By Severin Lenz
Alone
40-49 years
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

The Altiana rooms are modern and beautiful !

By Nick Broughton
Couple
20-29 years
Reviewed: 2 years ago (26/12/2023)
Date of experience: 12/2023

Overall the stay was excellent. The hotel was very clean and the staff were very friendly. The hotel is located close to the main train station and is easy walking distance to downtown. We had a balcony with a perfect view of the Matterhorn. The room was spacious with a very nice sized bathroom as well. We used the pool every night, it is absolutely amazing. It is an indoor/outdoor pool that is heated year round, so you can go in it anytime with a view of the Matterhorn. There are two big hot tubs that are nice to use as well, especially after a day of skiing. Lastly, if you stay here (or even if you don't) I highly recommend going to the bar downstairs to get drinks. The bartender Diyan had created some signature cocktails, and I have to say they are the best drinks I’ve ever had. He talked with me about what types of alcohol I like and what flavors I enjoy and I was amazed every time with how good the drinks were. If I ever go back to Zermatt, even if I don’t stay at this hotel (which I probably will) I will definitely stop by for a drink at the bar.

Thank you very much for your excellent review! We are very happy to hear that you appreciated the transfer from and to the train station and that you enjoyed the heated outdoor pools.

Many thanks for your kind words about our bartender, Diyan. Our aim was to offer our guests a few alternative cocktails that are not available everywhere. Diyan does this perfectly and I have already passed on your compliments.

We look forward to welcoming you again. Either for a whole stay or just a few cocktails at the bar :)
Resort La Ginabelle | Matthias Abgottspon
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