By Mia
Couple
40-49 years
Reviewed:
3 years ago
(22/08/2023)
Date of experience:
08/2023
By Roy
Alone
30-39 years
Reviewed:
3 years ago
(22/08/2023)
Date of experience:
08/2023
No Public Name
Alone
50-59 years
Reviewed:
3 years ago
(21/08/2023)
Date of experience:
08/2023
By Klaus Scheibner-Beutel
Couple
60-69 years
Reviewed:
3 years ago
(21/08/2023)
Date of experience:
08/2023
By Seydell, Daniela
Couple
50-59 years
Reviewed:
3 years ago
(21/08/2023)
Date of experience:
08/2023
No Public Name
Couple
70-79 years
Reviewed:
3 years ago
(21/08/2023)
Date of experience:
08/2023
By Trabandt Horst
Couple
50-59 years
Reviewed:
3 years ago
(21/08/2023)
Date of experience:
08/2023
By Stephanie
Couple
30-39 years
Reviewed:
3 years ago
(20/08/2023)
Date of experience:
08/2023
By Eva Peschke
Friends
40-49 years
Reviewed:
3 years ago
(20/08/2023)
Date of experience:
08/2023
No Public Name
Couple
30-39 years
Reviewed:
3 years ago
(20/08/2023)
Date of experience:
08/2023
We came for swimming in the lake and we could do that through the spa. It was lovely!
We did not try out much of the rest of the spa but it looked really clean and nice. I wish I had had time to try the gym as well as the big indoor pool.
The spa experience would have been even nicer if someone was enforcing the rules, there was at times qute a lot of textile wearers in the nude area.
There were also towels marking sun chairs, and no one removed the towels after say half an hour or so.
Lastly we would have wished for a snackbar where we could buy a beer or smoothie plus a snack like a pommes within the spa area. The bistro was too expensive and just offered a sad looking buffet.
Breakfast was wonderful as well as the outdoor area for a drink in the evening. The service helpful and the hotel well kept in general. Too bad the hotel room was of such low standard.
Even though your stay was a little while ago, we would still like to thank you for your feedback. We are glad you enjoyed your stay at the spa and appreciate your comments regarding the cleanliness and quality of the facilities. We understand that it can be difficult to enforce rules, but we strive to provide our guests with an enjoyable stay at our hotel. We also understand that there is an appetite for snacks in our spa area and will make every effort to include them in our offerings. We are pleased to hear that you found the bistro, breakfast, outdoor area, service and hotel in good condition and we thank you for bringing this to our attention. Finally, we apologize for your disappointment regarding your hotel room; it is our goal to ensure you have a comfortable and enjoyable stay at all times.
Again, thank you for taking the time to share your valuable feedback with us.
Sincerely,
Hans Dieter Bergmann
General Manager