Very Good over-all. General Staff very engaging and friendly, but not reception.
Really good - nice atmosphere and very comfortable
We really liked the hotel and would definitely recommend it. Loved the lounges and outside sitting space.
very enjoyable. Lovely and peaceful - looked like it was becoming more lively as we left - school holidays. Beds comfortable.So clean! Room fine, but not decorated in keeping with what a lovely building like this deserves. The location is fantastic and the terrace a lovely place to sit. The staff is amazing, especially Janni(hope I've spelled it correctly) who is a treasure. Would be good if there were a place for everyone's car. We were lucky there were enough spaces while we were there.We would come again.
An Exceptional Hotel nothing is too much trouble..
Really friendly and helpful staff. We all loved the vintage feel to the hotel which has lots of interesting rooms and areas to explore.
Enjoyed our stay. Our initial greeting on Friday from the receptionist on duty was unwelcoming. However this was in sharp contrast to the rest of the staff who went out of their way to be helpful.
The one night we stayed was very enjoyable all the stall were very helpful our room was excellent and was spotless we would come again should the occasion arise.
we view the Royal Glen as 'home from home' for us, we always enjoy our stay hence we return year after year. The standard has always been maintained and long may it last. Hope to see you all in September again.
Very good as usual although room 12 was rather small. Food and service were superb.