Royal Glen Hotel hotel logohotel logo
Our Customer Satisfaction Index
88%

"Excellent"

Based on 759 reviews across 4 portals
:
By Margaret D.
Leisure traveler
70-79 years
2 weeks ago (16/04/2017)

Excellent throughout.The changing room in the swimming pool could be better.Other than that our stay was most enjoyable

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
Swimming pool





3 / 5.0
By hein
Leisure traveler
70-79 years
3 weeks ago (12/04/2017)

A lovely stay. Enjoyed the sitting areas, garden and swimming pool.

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Swimming pool





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
3 weeks ago (12/04/2017)

We enjoyed a pleasant few days in a very homely environment

Location





5 / 5.0
Room





4 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure traveler
40-49 years
3 weeks ago (12/04/2017)

Very pleasant. Would return. Very clean and inviting

Location





5 / 5.0
Room





4 / 5.0

A choice of pillows on the bed would have been helpful. 2 of each day.

Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0

It would have been easier to have left vegetables on the table

Bar





3 / 5.0
Swimming pool





5 / 5.0
By Andy
Leisure traveler
40-49 years
3 weeks ago (12/04/2017)

Really enjoyed our stay will definitely be back. .

Location





5 / 5.0

Great location, very convenient

Room





4 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





4 / 5.0
Swimming pool





5 / 5.0
By Anthea M.
Leisure traveler
30-39 years
3 weeks ago (11/04/2017)

We had a very happy stay at the Royal Glen Hotel and would gladly stay again.

Thank you for bringing the shower to our attention it has been dealt with. We do have 2 family rooms that do have bath with overhead shower. Because of our rooms differing so much Guests may book specific rooms to their requirements when contacting reception. We look forward to welcoming you again.
Location





5 / 5.0

Beautiful

Room





4 / 5.0

The family room was good however I would have liked there to be a bath in the bathroom for the children to bathe in especially. The shower was badly blocked and flooded the bathroom within seconds.

Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Bar





5 / 5.0
Swimming pool





5 / 5.0

I believe the lightbulb was not working in the changing room

By Maureen H.
Leisure traveler
60-69 years
3 weeks ago (09/04/2017)

Staff very helpful at all times. Hotel in an excellent position. On a personal level we found the bed too hard for our liking as were the pillows. We did ask for softer pillows & they were a little better. Very creaky floorboards!

Location





5 / 5.0
Room





3 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





3 / 5.0
Breakfast





3 / 5.0
Bar





4 / 5.0
By Vic B.
Business traveler
70-79 years
4 weeks ago (03/04/2017)

It was a four day break, but we benefitted as though it had been much longer. We had a great time and will certainly go back to Royal Gelen at the first opportunity

Location





5 / 5.0

Very convenient, easy flat walking to town and sea front

Room





5 / 5.0

The Henry Room was as good as any room we have stayed in anywhere in the world. Spacious, light, lounge with TV, absolutely excellent bath/shower room, state of the art

Cleanliness





5 / 5.0

Could not have been cleaner

Service





5 / 5.0

Could not have been better, owners, reception staff, porters and restaurant staff treated us like royalty, Absolutely top marks to everyone one there

Price





5 / 5.0

Excellent value for money

Breakfast





5 / 5.0

Excellent choice and served with such good humour and friendliness

Restaurant





5 / 5.0

It was obvious much thought had gone into the choice and style of menu. Something for everyone and very well prepared, presented and served. Staff excellent

By Anonymous
Leisure traveler
70-79 years
4 weeks ago (01/04/2017)

Excellent staff very friendly and helpful, very pleased with our stay, so booked for 4 nights later in year.

Location





5 / 5.0
Room





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
60-69 years
4 weeks ago (01/04/2017)

Having stayed on more than one occasion we knew what to expect and were not disappointed. The restaurant staff and reception were efficient, and made us feel welcome. The hotel and rooms we accessed were clean and well maintained. Our room was warm, clean and comfortable. Quite acceptable for a one night stay. Our overall experience was good.

Location





4 / 5.0
Room





3 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





3 / 5.0
Breakfast





4 / 5.0
Restaurant





4 / 5.0
Back to top CERTIFICATE what's this?