ROYAL HIGHLANDHOTEL hotel logohotel logo
Our Customer Satisfaction Index
88%

"Excellent"

Based on 506 reviews
:
By Anonymous
Leisure traveler
60-69 years
6 days ago (16/06/2017)

Enjoyable and restaurant was very good

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
30-39 years
6 days ago (16/06/2017)

Staff was unfriendly, room was fine, parking situation not as described, located very centrally

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





3 / 5.0
Service





2 / 5.0
Price





3 / 5.0
By Anonymous
Business traveler
30-39 years
6 days ago (16/06/2017)

We had a wonderful room that made us feel like we're a king and a queen.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Mrs D C.
Leisure traveler
40-49 years
1 week ago (14/06/2017)

The hotel is clearly very tired in its decor, especially in the upstairs corridor and lift. The room was clean but again very tired in decor. Staff at the reception was surely and not friendly or helpful. In the morning the housekeeping staff had laid all the clean bedding etc over the entire landing. Very unprofessional. Are they not provided with trolleys? It was not a very enjoyable experience staying, nor could I recommend this hotel to another person.

Room





3 / 5.0
Location





3 / 5.0
Cleanliness





2 / 5.0
Service





2 / 5.0
Price





3 / 5.0
By Anita B.
Leisure traveler
60-69 years
1 week ago (13/06/2017)

Total relaxation before early train - ideally situated for transport & shops

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Alice M.
Leisure traveler
60-69 years
1 week ago (12/06/2017)

Comfortable and in a good central location.

Room





3 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0
Price





3 / 5.0
By Greta H.
Leisure traveler
70-79 years
1 week ago (12/06/2017)

Beautiful and stylish Hotel.We were only staying for one night but had our evening meal in the restaurant and it was excellent.The service was brilliant also with very pleasant young girls serving.We hope to stay sometime again and shall certainly recommend it to any friends needing a hotel in Inverness.

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
50-59 years
1 week ago (12/06/2017)

During our stay, the fire alarm went off three times in the middle of the night. While I am comforted that the hotel's system will detect any hint of fire immediately, it really put a damper on our activities we had planned for the next day since we were all exhausted. A review of the system and how it operates might be in order.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0

Service in the restaurant could use some oversight. Lots of people standing around but few servicing customers in a timely manner.

Price





4 / 5.0
By Elizabeth w.
Leisure traveler
70-79 years
1 week ago (12/06/2017)

It was a great visit. Only thing we were not impressed with was time we had to wait for service. Once food Arrived it was okay. As we had a cheap itison it was fine for price we paid.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
70-79 years
1 week ago (12/06/2017)

Convenient and comfortable for overnight stay to catch the London train

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





4 / 5.0
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