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Our Customer Satisfaction Index
89%

"Excellent"

Based on 666 reviews
:
By Eddie king
Leisure travelers
30-39 years
Reviewed: 1 year ago (23/05/2018)
Date of experience: 05/2018

Friendly , clean would go back

By Christine Sinclair
Leisure travelers
50-59 years
Reviewed: 1 year ago (22/05/2018)
Date of experience: 05/2018

It was excellent stay

By Daryl M Wightman
Leisure travelers
60-69 years
Reviewed: 1 year ago (14/05/2018)
Date of experience: 05/2018

my stay was fine. the location is very central and close to places to eat. the staff had several recommendations for restaurants. a 'restaurant list' with recommendations/prices would be very useful.

By ann craven
Leisure travelers
60-69 years
Reviewed: 1 year ago (08/05/2018)
Date of experience: 05/2018

This hotel is extremely comfortable and from past experience I have thoroughly enjoyed the Scottish breakfasts, Ideal for rail travellers such as myself and the front of house staff are very helpful. A person of my age finds that walk-in showers are a great advantage, otherwise my stays with you have been most enjoyable.

No Public Name
Leisure travelers
60-69 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

I would have some hesitation in returning other than with a guaranteed 'deal'. There are aspects that need improved on that are very evident. However, with notable exception, the biggest asset would appear to be your staff and their commitment to guest enjoyment. A valuable commodity.

By Ian Horne
Leisure travelers
70-79 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

Always enjoy our stays usually visit twice annually

By John Milne
Leisure travelers
70-79 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

Excellent stay, it was a return visit and we will be back.

No Public Name
Leisure travelers
50-59 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

Excellent hotel , very friendly staff , beautiful hotel

No Public Name
Leisure travelers
60-69 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

We had an enjoyable experience in a very central area of Inverness next to the train station and round from bus station..The bed was comfy..room was ok and clean..nowhere to put clothes with no drawer space at all..It was very good value for money and most of the staff were fairly helpful...TV mostly said "No Signal" but was not a major issue as we were out and about most of our stay...Breakfast and evening meal was good and well presented...

By Sheila Riddoch
Leisure travelers
60-69 years
Reviewed: 1 year ago (07/05/2018)
Date of experience: 05/2018

Thoroughly enjoyed our stay so much in fact we have booked again for later in the year.

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