ROYAL HIGHLANDHOTEL hotel logohotel logo
Our Customer Satisfaction Index
88%

"Excellent"

Based on 525 reviews
:
By Anonymous
Leisure traveler
60-69 years
4 weeks ago (23/10/2017)

Excellent stay. The staff could not have been more helpful.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Restaurant





4 / 5.0

Service rather slow - but food good

By Eleanor Y.
Leisure traveler
70-79 years
6 weeks ago (07/10/2017)

We have reccommended it to several travel agencies as a must stay. It made our stay in the city extra-special!

Room





5 / 5.0

Lovely, very clean

Location





5 / 5.0

So convenient next to the ScotRail and Bus stations. In the middle of the shopping district and easy to navigate around the city.

Cleanliness





5 / 5.0
Service





5 / 5.0

The staff were lovely an so accommodating.

Price





5 / 5.0

Very reasonable, to be sure.

By Steven c.
Leisure traveler
50-59 years
2 months ago (20/09/2017)

Had good time in hotel but bat was bit too dear.We could have stayed for few drinks when we arrived but we'll over price for drink in bar ash

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





4 / 5.0
Bar





2 / 5.0

Over priced

By GARY DAVIES (Pathfinder T.
Business traveler
70-79 years
2 months ago (11/09/2017)

VERY ENJOYABLE would return

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Restaurant





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
3 months ago (17/08/2017)

It was a good place to stay for a couple of days while travelling around the area.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





4 / 5.0
Price





3 / 5.0
By Anonymous
Leisure traveler
60-69 years
3 months ago (07/08/2017)

Restuarant distinctly average and extremely overpriced - room a disappointment and over priced - the only good thing is the location

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





3 / 5.0
Service





3 / 5.0
Price





1 / 5.0
Restaurant





2 / 5.0
By Anonymous
Business traveler
30-39 years
4 months ago (03/08/2017)

lovely old building, old fashioned charm. unfortunately the part of the hotel i saw was very poor indeed and in need of some (id imagine) expensive refurbishment. this could be a great hotel but the standard of room i saw wasn't good at all.

Room





1 / 5.0

not a good room at all. small, very dated, carpet horrible. shower decent. 3rd floor felt cheap. hope others floors as grand looking as outside of hotel.

Location





5 / 5.0

excellent

Cleanliness





2 / 5.0

bed clean. rest of room not so- dont think it was dirty, just felt old/ tired and grubby.

Service





2 / 5.0

when i checked in (2230) the member of staff at the desk wasnt the receptionist and it took 20 mins for receptionist to appear to then check me in. when receptionist came she was very helpful and pleasant.

Price





1 / 5.0

£150 for room 305- suggest management take a look at that room and have a think of its pricing.

Bar





4 / 5.0

good selection of whisky- staff helpful.

By Manuel
Leisure traveler
60-69 years
4 months ago (03/08/2017)

Excellent. A very nice hotel

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Restaurant





5 / 5.0
Bar





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
4 months ago (03/08/2017)

Disappointing, it's a shame the room was poor value for money.

Room





2 / 5.0

Tired and dreary room.

Location





5 / 5.0

Centre of city.

Cleanliness





4 / 5.0
Service





3 / 5.0
Price





2 / 5.0
By Gina B.
Leisure traveler
50-59 years
4 months ago (03/08/2017)

Very good trip loved Inverness - Happy in General with Hotel - Breakfast good - staff helpfull and friendly

Room





4 / 5.0

nice but a bit small could have done with more wardrobe space for a 3 night stay

Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0

got the room at Auction on Ebay so well pleased

Bar





3 / 5.0

prices a bit steep

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