ROYAL HIGHLANDHOTEL hotel logohotel logo
Our Customer Satisfaction Index
88%

"Excellent"

Based on 496 reviews
:
By Graham J.
Leisure traveler
60-69 years
3 days ago (23/05/2017)

Wonderful stay and a lovely hotel hope to come back soon

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Trevor B.
Leisure traveler
60-69 years
5 days ago (21/05/2017)

Four people in our party in two rooms. One of the rooms was three times the size of the other and yet we paid the same price. The other room was tiny. Only stayed for 1 night so put up with it.

Room





2 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0
Price





2 / 5.0
By Anonymous
Leisure traveler
60-69 years
1 week ago (18/05/2017)

Well situated in centre of town. Very comfortable with good food and great service.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Curtis M.
Leisure traveler
60-69 years
1 week ago (17/05/2017)

Nice historical hotel. Enjoyed our stay.

Room





4 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Anonymous
Leisure traveler
40-49 years
1 week ago (17/05/2017)

It was ok...Room was poor for £98.00 per night.

Room





2 / 5.0

Room overpriced

Location





5 / 5.0

Central location

Cleanliness





4 / 5.0
Service





4 / 5.0
Price





1 / 5.0

Overpriced.....

By Anonymous
Leisure traveler
40-49 years
2 weeks ago (10/05/2017)

Friendly, helpfull staff

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





5 / 5.0
Price





4 / 5.0
By Alison B.
Leisure traveler
60-69 years
2 weeks ago (09/05/2017)

Very comfortable three night stay. Reason for visit was a trip down memory lane with an elderly relative who is now living with dementia. A huge thankyou to all staff who were extremely welcoming and supportive.

Room





4 / 5.0
Location





4 / 5.0

Above taxi rank so some noise on the Friday night / Saturday morning but this location at front of hotel had been requested by elderly relative I accompanied.

Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Edward B.
Leisure traveler
70-79 years
3 weeks ago (05/05/2017)

Made to feel welcome staff very helpful

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
20-29 years
3 weeks ago (05/05/2017)

Very good experience

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
By Anonymous
Leisure traveler
50-59 years
5 weeks ago (24/04/2017)

Our stay was ok overall but I would say the hotel in general needs to be up graded as windows, paint and general decor is old and tired and in need of a face lift.

Room





3 / 5.0

Clean and spacious but tired decor

Location





4 / 5.0

Good

Cleanliness





4 / 5.0
Service





3 / 5.0

Was left waiting twice while the girls at reception had a little chat between themselves.

Price





3 / 5.0
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