No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
12/2016
By ZHOU JINGWEN
Leisure travelers
30-39 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
01/2017
By David Fraser Brown
Business
60-69 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
01/2017
By Franz Glaser
Business
50-59 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
01/2017
By Maxim Petrenko
Leisure travelers
20-29 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
12/2016
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(14/01/2017)
Date of experience:
12/2016
By Richard Morrison
Leisure travelers
60-69 years
Reviewed:
9 years ago
(13/01/2017)
Date of experience:
12/2016
By William Gibson
Leisure travelers
60-69 years
Reviewed:
9 years ago
(13/01/2017)
Date of experience:
12/2016
No Public Name
Leisure travelers
60-69 years
Reviewed:
9 years ago
(13/01/2017)
Date of experience:
12/2016
No Public Name
Leisure travelers
40-49 years
Reviewed:
9 years ago
(13/01/2017)
Date of experience:
12/2016
We requested a quiet room and were given a room directly over a function room with loud music playing. Not impressed.
Later that evening I was given the incorrect room key by the very unhelpful receptionist (it seemed like we were getting in her way by booking in in the first place), and, when I came back downstairs to get the correct key, she insisted that it was my fault and made me feel like some sort of criminal, huffing and tutting and demanding my name, address etc and making a big show of checking my details. A very unhelpful and unpleasant person and not what I would expect at a large hotel such as this, her complete lack of personality and no hint of cheerfulness, welcome or apology for the wrong key issue made the stay unpleasant. Due to this attitude from your reception staff we are not planning to stay at the hotel again.