Santa Chiara Boutique Hotel hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 1,337 reviews across 10 portals
:
No Public Name
Reviewed: 2 weeks ago (31/03/2026)
Date of experience: 03/2026

Beautiful hotel, spotlessly clean with every amenity to make for an enjoyable stay. Great location for visiting the historic area of Naples. Friendly staff gave good recommendations for dining options.

Dear Guest,

We are very glad to know you were satisfied by the service and by our facilities.
Thank you for your feedback: all our Guests help us improve constantly and to offer higher dedicated service.
We wish to have the pleasure of being at your service again soon.
Kind regards
Santa Chiara Boutique Hotel Staff
By Faisal Latif
Reviewed: 2 months ago (13/02/2026)
Date of experience: 02/2026

Pleasant stay. Excellent concierge and customer service, thank you.

Dear Latif,

Thanks for your kind review, your opinion is important if we want to improve our activity day by day.
All our staff really hope to see you again on your next trip to Naples!
Best regards and thanks for choosing Santa Chiara boutique hotel.
By Ana
Reviewed: 2 months ago (26/01/2026)
Date of experience: 01/2026

Excelente atención , nos ha sorprendido , habitación enorme, cama comodísima, todo tipo de detalles . En una calle muy céntrica con mucho ambiente y a un paso de todo . Estábamos de paso y solo nos alojamos una noche, es de lo que más nos arrepentimos , así que volveremos seguro . Muchas gracias por vuestra atención y el trato tan exquisito que recibimos .

Dear Guest
We are very happy with your review, your words are for us a note of appreciation for the work done by our staff to give you an excellent experience at the Santa Chiara. We hope to have you back as our guest this soon. Thank you for your choice with affection and a cordial greeting from all of us.

Santa Chiara Boutique Hotel Staff
By António Castro Freire
Reviewed: 3 months ago (05/01/2026)
Date of experience: 01/2026

Equipe muito simpática. Local histórico e charmoso. Disponibvilidade de toda a equipe em interagir e apooiar os clientes.

Prezado António Castro Freire,

Agradecemos sinceramente por compartilhar sua experiência em nosso hotel. Ficamos muito felizes em saber que você apreciou o charme histórico do hotel e a hospitalidade de nossa equipe.

Ficamos muito contentes em saber que você apreciou a prestatividade e a atenção de nossa equipe durante sua estadia. Esperamos recebê-lo novamente em breve.

Santa Chiara Boutique Hotel staff
By Gordan Godec
Reviewed: 5 months ago (24/11/2025)
Date of experience: 11/2025

Professional on a level of a 5-star Hotel with a warmth of family atmosphere. We enjoyed the stay every moment and always felt cared of i any way (restaurant reservations, ferry booking …

Dear guest,

Thanks for your kind review, your opinion is important if we want to improve our activity day by day.
All our staff really hope to see you again on your next trip to Naples!
Best regards and thanks for choosing Santa Chiara boutique hotel.
No Public Name
Reviewed: 6 months ago (01/10/2025)
Date of experience: 09/2025

Excellent hotel, only barred by access with significant luggage. Staff are excellent, but difficulty getting to hotel on arrival due to taxi strike, then charged 30€ to travel 1 mile by taxi to cruise port, after walking 259m to taxi rank.

Dear guest,

Thanks for voting us, we're glad to know you appreciated all features of our little hotel, everyday we try to improve our activity, always with something new to offer to our guests; we really hope you will come back to visit us.

Best regards!
Santa Chiara Boutique Hotel Staff
By Chris M.
Reviewed: 7 months ago (10/09/2025)
Date of experience: 09/2025

Very nice hotel in the heart of Naples. Very friendly staff, everyone was pleasant and helpful. Room and main area were clean and maintained. Air conditioning in room could be better, it did not quite cool the room enough.

Dear Guest,
Thank you for your review. We areglad that you liked our hotel and our breakfast.
Thank you for the constructive words also. We will do our best to resolve any issues you may have encountered.

Best Regard
Santa Chiara Boutique Hotel Staff
By GS Rachu
Reviewed: 8 months ago (20/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear guest,

Thanks for your high rating, we really are looking forward to hosting you again in our beautiful city.
Best regards!

Santa Chiara Boutique Hotel Staff
By Per Lindhe
Reviewed: 9 months ago (07/07/2025)
Date of experience: 07/2025

very friendly

Dear Lindhe,

Thanks a lot for your review, we've appreciated your staying with us and we really hope to see you again in our small hotel.
Best regards!

Santa Chiara Boutique Hotel Staff
By John F Emilio
Reviewed: 9 months ago (03/07/2025)
Date of experience: 07/2025

The staff was very accommodating helpful and friendly. The rooms were spacious and clean. The location was very central .

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