Santa Chiara Boutique Hotel hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 1,350 reviews across 10 portals
:
By António Castro Freire
Reviewed: 9 months ago (05/01/2026)
Date of experience: 01/2026

Equipe muito simpática. Local histórico e charmoso. Disponibvilidade de toda a equipe em interagir e apooiar os clientes.

Prezado António Castro Freire,

Agradecemos sinceramente por compartilhar sua experiência em nosso hotel. Ficamos muito felizes em saber que você apreciou o charme histórico do hotel e a hospitalidade de nossa equipe.

Ficamos muito contentes em saber que você apreciou a prestatividade e a atenção de nossa equipe durante sua estadia. Esperamos recebê-lo novamente em breve.

Santa Chiara Boutique Hotel staff
By Gordan Godec
Reviewed: 10 months ago (24/11/2025)
Date of experience: 11/2025

Professional on a level of a 5-star Hotel with a warmth of family atmosphere. We enjoyed the stay every moment and always felt cared of i any way (restaurant reservations, ferry booking …

Dear guest,

Thanks for your kind review, your opinion is important if we want to improve our activity day by day.
All our staff really hope to see you again on your next trip to Naples!
Best regards and thanks for choosing Santa Chiara boutique hotel.
No Public Name
Reviewed: 12 months ago (01/10/2025)
Date of experience: 09/2025

Excellent hotel, only barred by access with significant luggage. Staff are excellent, but difficulty getting to hotel on arrival due to taxi strike, then charged 30€ to travel 1 mile by taxi to cruise port, after walking 259m to taxi rank.

Dear guest,

Thanks for voting us, we're glad to know you appreciated all features of our little hotel, everyday we try to improve our activity, always with something new to offer to our guests; we really hope you will come back to visit us.

Best regards!
Santa Chiara Boutique Hotel Staff
By Chris M.
Reviewed: 1 year ago (10/09/2025)
Date of experience: 09/2025

Very nice hotel in the heart of Naples. Very friendly staff, everyone was pleasant and helpful. Room and main area were clean and maintained. Air conditioning in room could be better, it did not quite cool the room enough.

Dear Guest,
Thank you for your review. We areglad that you liked our hotel and our breakfast.
Thank you for the constructive words also. We will do our best to resolve any issues you may have encountered.

Best Regard
Santa Chiara Boutique Hotel Staff
By GS Rachu
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear guest,

Thanks for your high rating, we really are looking forward to hosting you again in our beautiful city.
Best regards!

Santa Chiara Boutique Hotel Staff
By Per Lindhe
Reviewed: 1 year ago (07/07/2025)
Date of experience: 07/2025

very friendly

Dear Lindhe,

Thanks a lot for your review, we've appreciated your staying with us and we really hope to see you again in our small hotel.
Best regards!

Santa Chiara Boutique Hotel Staff
By John F Emilio
Reviewed: 1 year ago (03/07/2025)
Date of experience: 07/2025

The staff was very accommodating helpful and friendly. The rooms were spacious and clean. The location was very central .

We sincerely thank you for sharing your experience at our hotel and for your kind words.

We are delighted that the room you were assigned met your family's needs, thanks to the well-organized spaces and comfortable beds, including the mezzanine area for younger guests. We are also pleased to read that you appreciated the unique historical features, such as the restored antique doors and blackout shutters, authentic testimonies to our property.

It is very important to us that you enjoyed your breakfast, whether you prefer an international selection or a traditional Italian one. Your comments reinforce our commitment to offering a variety that will satisfy all guests.

We are delighted that the hotel's location and the city's amenities contributed to your pleasant stay and that you captured the authentic character of Naples, with its unique features and liveliness.

We hope to welcome you again for a future visit to our beautiful city.

Santa Chiara Boutique Hotel Staff
By Vercruysse Filip
Reviewed: 1 year ago (28/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Susir Kumar
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Antonio Forlin
Reviewed: 1 year ago (18/06/2025)
Date of experience: 06/2025

Una sola Notte, Reception cortese e attenta, con buoni consigli.

Gentile Antonio,

La ringraziamo per la sua recensione; anche se solo per una notte abbiamo apprezzato molto la sua compagnia, e ci auguriamo di poterla ospitare per un soggiorno un po' più lungo nella sua prossima esperienza a Napoli.
Un saluto da tutto lo staff del Santa Chiara Boutique Hotel
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