Santa Chiara Boutique Hotel hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 1,377 reviews across 10 portals
:
By Shingaku Kochi
Reviewed: 2 years ago (06/08/2023)
Date of experience: 08/2023

Very comfortable, but exciting.
We'll choose Santa Chiara Boutique Hotel when return to Napoli!

Dear Shingaku Kochi,

Thanks for your review, we're happy to know that you enjoyed your staying in our hotel, and we're looking forward to have you here as our guest again!

Santa Chiara Boutique Hotel Staff
No Public Name
Reviewed: 2 years ago (05/08/2023)
Date of experience: 08/2023

Very good service and welcome when checkin-in

Dear Guest,

Thanks for your review, we're glad to know that you enjoyed your staying with us.
We're looking forward to having you here as our guest again!

Best regards,
Santa Chiara Boutique Hotel Staff
By Jeff
Reviewed: 2 years ago (05/08/2023)
Date of experience: 08/2023

Amazing! Best hotel of the trip. Loved that Camilla reached out over WhatsApp. Would definitely return. One suggestion - the entrance is hard to find, even with the directions. A better sign or a picture of the door would help, plus instructions for what to do when one finds the door!

Dear Guest
We are very happy with your review, your words are for us a note of appreciation for the work done by our staff to give you an excellent experience at the Santa Chiara. We hope to have you back as our guest this soon. Thank you for your choice with affection and a cordial greeting from all of us.

Santa Chiara Boutique Hotel Staff
No Public Name
Reviewed: 2 years ago (03/08/2023)
Date of experience: 08/2023

We really enjoyed the hotel location. It's in the old part of the City, on a pedestrian friendly street. Great restaurants and street food within 5-10 minutes walk in any direction. The roof top bar was really nice, great view of the neighborhood, and you can see the harbor. We got take-out one night and ate on the roof top patio. The staff are very friendly. The person who prepared breakfast remembered what we each had for drinks the day before, and asked if we wanted the same. Since we had a party of 6, they put the tables together for 6 every morning, knowing we will be eating together, before we showed up. That attention to detail is very nice. We had the family suite (204), with 6 people traveling. This is perfect if you are traveling with family and kids. The suite has 4 single beds (came be pushed together) and a queen bed, three bathrooms. The elevator is very small, you may need to make multiple trips if you have a lot of luggage. That didn't bother us at all, it is in a very old building.

Dear Guest,

We are very glad to know you were satisfied by the service and by our facilities.
Thank you for your feedback: all our Guests help us improve constantly and to offer higher dedicated service.
We wish to have the pleasure of being at your service again soon.
Kind regards
Santa Chiara Boutique Hotel Staff
By Phillip Barcio
Reviewed: 2 years ago (02/08/2023)
Date of experience: 08/2023

It was everything we hoped for.

No Public Name
Reviewed: 2 years ago (31/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Guest,

We are very glad to know you were satisfied by the service and by our facilities.
Thank you for your feedback: all our Guests help us improve constantly and to offer higher dedicated service.
We wish to have the pleasure of being at your service again soon.
Kind regards
Santa Chiara Boutique Hotel Staff
By Dan Stevenson
Reviewed: 2 years ago (27/07/2023)
Date of experience: 07/2023

We loved the hotel - great location, lots of character, amazing rooms with high ceilings and a very professional and friendly team of staff. We’d recommend and would definitely stay again. Genarro was especially helpful.

By Susan Pike
Reviewed: 2 years ago (23/07/2023)
Date of experience: 07/2023

It was excellent.The receptionists were very friendly and helpful, happy to recommend suitable restaurants etc., or order a taxi. The building is beautiful, and has been decorated sympathetically. It is like a lovely quiet oasis in the middle of the busy noisy graffiti- filled streets. Our only tiny complaint was that occasionally someone forgot to close the lift doors, meaning a long climb up to the fourth floor.

No Public Name
Reviewed: 2 years ago (21/07/2023)
Date of experience: 07/2023

Georgious

Dear Guest,

We are very glad to know you were satisfied by the service and by our facilities.
Thank you for your feedback: all our Guests help us improve constantly and to offer higher dedicated service.
We wish to have the pleasure of being at your service again soon.
Kind regards
Santa Chiara Boutique Hotel Staff
By Noelle S
Reviewed: 2 years ago (20/07/2023)
Date of experience: 07/2023

We had a wonderful stay at the hotel! Staff is super friendly and helpful, the room was nice and always clean and the location was great. Special shout-out to Licia and Gianni for their amazing hospitality! Would definitely recommend!

Dear Guest,

We are very glad to know you were satisfied by the service and by our facilities.
Thank you for your feedback: all our Guests help us improve constantly and to offer higher dedicated service.
We wish to have the pleasure of being at your service again soon.
Kind regards
Santa Chiara Boutique Hotel Staff
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