Santiago de Alfama - Boutique Hotel hotel logohotel logo
Our Customer Satisfaction Index
93%

"Excellent"

Based on 725 reviews across 7 portals
:
By Anonymous
Leisure traveler
30-39 years
1 week ago (18/04/2017)

Hervorragendes Hotel. Immer wieder gerne...

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





5 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0
By K B.
Leisure traveler
60-69 years
3 weeks ago (09/04/2017)

Lovely hotel with great staff enjoyed every minute of it. Will come again

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Restaurant





4 / 5.0
Bar





4 / 5.0
By Anonymous
Leisure traveler
60-69 years
4 weeks ago (30/03/2017)

The location is privileged, the room is spacious and modern, the staff is wonderful and the breakfast excellent.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Massages / treatments





5 / 5.0
By Anonymous
Leisure traveler
30-39 years
5 weeks ago (22/03/2017)

Excellente expérience. Literie confortable, personnel chaleureux et disponible. Emplacement idéal pour touristes.

Room





4 / 5.0

Besoin de pouvoir être dans le noir total.

Location





5 / 5.0
Cleanliness





5 / 5.0
Service





4 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0

Service à Optimiser, un peu lent

By Lulu O.
Leisure traveler
50-59 years
2 months ago (24/02/2017)

Very relaxing enjoyable. An elegant hotel that also feels homely.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Restaurant





5 / 5.0

Great cooking - congratulations to the chefs. Room a little sterile - see below

Bar





4 / 5.0

Design of bar is ok - but could be improved by opening out the bar and restaurant

Massages / treatments





5 / 5.0
By Anonymous
Leisure traveler
30-39 years
2 months ago (20/02/2017)

No geral foi muito bom, o quarto é maravilhoso. O pequeno almoço deixa muito a desejar! Zona com poucos acessos, estrada sem parqueamento... Muitos pinos nos chão, fazem com que o cliente tenha de andar às voltas à procura!!

Room





5 / 5.0
Location





4 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





3 / 5.0
Breakfast





3 / 5.0

Creio que um hotel de 5 estrelas deveria ter um buffet fantástico para oferecer aos seus clientes, fui comer para uma sala ao lado de um café e eu tinha de escolher... É esperei algum tempo... Em resumo, imaginava algo diferente com mais cuidado e glamour, como o restante Hotel.

By Anonymous
Leisure traveler
60-69 years
2 months ago (12/02/2017)

Lovely boutique hotel. Very friendly and amazing breakfasts.

Room





5 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





5 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
By Anonymous
Leisure traveler
40-49 years
3 months ago (31/01/2017)

Poderia ter sido melhor.

Room





4 / 5.0

Não havia nenhum indicação dos telefones dos serviços do hotel dentro do quarto, e os números não eram padrão (como o 9 para recepção). A água da banheira não aquecia. Pedi uma reserva de restaurante à concierge e não tive retorno. Como fiquei somente uma noite, não reclamei. Mas foi chato.

Location





4 / 5.0
Cleanliness





5 / 5.0
Service





2 / 5.0

veja comentário acima.

Price





3 / 5.0
By Andrew M.
Leisure traveler
50-59 years
4 months ago (08/01/2017)

Great location and generally positive experience. Some negatives: Very poor hot water service in room - showers going hot and cold. Room service menu wrong. This made ordering room service nearly impossible as the staff did not speak good enough English for me to understand what dishes were on offer. Very hard to get service in the bar. Staff absent. Bar did not stock nuts or other easy snacks. Ridiculous. Rooms should have a kettle in them so that patrons can make tea or coffee.

Room





3 / 5.0
Location





5 / 5.0
Cleanliness





5 / 5.0
Service





3 / 5.0
Price





4 / 5.0
Breakfast





5 / 5.0
Bar





2 / 5.0
By Anonymous
Leisure traveler
50-59 years
4 months ago (04/01/2017)

Very good located Hotel. Excellent bathrooms.

Room





4 / 5.0
Location





5 / 5.0
Cleanliness





4 / 5.0
Service





3 / 5.0

One male waiter was not first class standard

Price





3 / 5.0
Breakfast





3 / 5.0
Bar





4 / 5.0
Back to top CERTIFICATE what's this?