No Public Name
Couple
70-79 years
Reviewed:
4 months ago
(25/04/2026)
Date of experience:
04/2026
No Public Name
Couple
60-69 years
Reviewed:
4 months ago
(25/04/2026)
Date of experience:
04/2026
No Public Name
Couple
50-59 years
Reviewed:
4 months ago
(23/04/2026)
Date of experience:
04/2026
No Public Name
Couple
50-59 years
Reviewed:
4 months ago
(23/04/2026)
Date of experience:
04/2026
No Public Name
Couple
50-59 years
Reviewed:
4 months ago
(19/04/2026)
Date of experience:
04/2026
No Public Name
Business
40-49 years
Reviewed:
4 months ago
(18/04/2026)
Date of experience:
04/2026
No Public Name
Business
50-59 years
Reviewed:
4 months ago
(17/04/2026)
Date of experience:
04/2026
No Public Name
Business
50-59 years
Reviewed:
4 months ago
(15/04/2026)
Date of experience:
04/2026
No Public Name
Business
40-49 years
Reviewed:
4 months ago
(13/04/2026)
Date of experience:
04/2026
No Public Name
Couple
70-79 years
Reviewed:
4 months ago
(09/04/2026)
Date of experience:
04/2026
The hotel isn’t cozy. It isn’t agreeable. The reception hás to bê remodeled. The lifts are very bad. You don’t feel you are in a 4-star hotel. The classification is wrong.
Thank you for taking the time to share your experience with us in such detail.
We are very sorry that you did not feel comfortable in our hotel and that the ambiance and amenities, especially in the lobby and around the elevators, did not meet your expectations for a four-star hotel. Your feedback is important to us, and we take your comments regarding necessary improvements very seriously.
Your comments about the room in particular—such as the lack of blackout curtains, the bathroom, and the quality of the towels—provide us with valuable insights into where improvements are needed to enhance our guests' comfort. We are sorry that this affected your stay.
Your comments regarding the service, especially concerning the lack of luggage assistance and your request for room service, are also valuable suggestions for us. As you mentioned, we do not offer a lunch or dinner restaurant. However, a small selection from our lobby bar menu is available, and we are happy to serve your order to your room (room service from 7:00 a.m. to 10:00 p.m.). Our reception team will gladly recommend suitable restaurants in the area if needed.
We are pleased that you found the location to be positive. We greatly appreciate your praise for the staff at reception and in the restaurant and will gladly pass it on internally.
Thank you again for your open and critical comments, as they provide us with an important basis for further improving our standards.
Kind regards,
Sonja Basyouny - Resident Manager
Hotel Am Parkring